What are the responsibilities and job description for the Sr Financial Analyst position at Randstad?
A large financial client in Columbus, OH is seeking to fill a Senior Financial Analyst role for a potential hybrid opportunity. If you have 3 years of relevant experience and familiarity with Genesys, NICE, AVAYA, Salesforce and other Contact Center platform tools then this might be a great fit. Apply today or send a copy of your resume to clara.williams@randstadusa.com with subject like "Sr Financial Analyst - Ohio" for immediate consideration.
salary: $39 - $39.65 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
• Resolve incidents and requests entered through the client request management system related to the Contact Center Technology or Case Management platform.
• Support training activities and how to questions related to Contact Center applications (NICE/Genesys/AVAYA/Salesforce).
• Update and maintain process documentation and procedure guides as required to ensure accuracy in processing and training for best practices.
• Work with Stakeholders, to facilitate content changes as needed across supported platforms.
• Support requests from the Client Application Development Team to participate in testing and deployment activities during infrastructure changes.
• Participate in off hours/weekend checkout activities for Production deployments as needed.
**Candidate will need their own laptop and monitor as equipment is NOT provided**
SkillsFinancial Analysis Financial Reporting Certified Financial Analyst Financial Planning Financial Systems Analysis contact center Genesys NICE AVAYA SalesForce.com Project Management
QualificationsYears of experience: 3 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
salary: $39 - $39.65 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
• Resolve incidents and requests entered through the client request management system related to the Contact Center Technology or Case Management platform.
• Support training activities and how to questions related to Contact Center applications (NICE/Genesys/AVAYA/Salesforce).
• Update and maintain process documentation and procedure guides as required to ensure accuracy in processing and training for best practices.
• Work with Stakeholders, to facilitate content changes as needed across supported platforms.
• Support requests from the Client Application Development Team to participate in testing and deployment activities during infrastructure changes.
• Participate in off hours/weekend checkout activities for Production deployments as needed.
**Candidate will need their own laptop and monitor as equipment is NOT provided**
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Salary : $39 - $40
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