What are the responsibilities and job description for the TEAM LEAD position at Randstad?
job summary : Responsibilities :
Responsibilities :
Coaching and Managing Contact Center Agents
Administrative Duties
Payrolling
Attendance, Behavioral and Performance Management
Act as SME and provide assistance as needed
Other duties as assigned by your leader
Skills : Schedule Adherence, Call Center Support, Leading, Quality Assurance, Influencing, Providing Feedback, Supervising, Managing, Health Insurance Policies Experience : Experienced2 year(s)
responsibilities :
Coaching and Managing Contact Center Agents
Administrative Duties
Payrolling
Attendance, Behavioral and Performance Management
Act as SME and provide assistance as needed
Other duties as assigned by your leader
The essential functions of this role include :
working up to 5 hrs of overtime per week
qualifications : Experience
Experience
- Experienced
- 2 years
Education
High School (required)
skills :
- Schedule Adherence
- Call Center Support
- Leading
- Quality Assurance
- Influencing
- Providing Feedback
- Supervising
- Managing
- Health Insurance Policies
