Dispatcher - Topper Transit

RATP Dev
Bowling Green, KY Full Time
POSTED ON 1/3/2024 CLOSED ON 1/6/2024

What are the responsibilities and job description for the Dispatcher - Topper Transit position at RATP Dev?

Job Description:

Dispatcher performs responsible technical work dispatching transit equipment and operators in response to required services.


Essential Duties:


  • Opening and/or closing of building at the beginning and/or ending of daily operations
  • Supervises driver sign in and make bus assignments.
  • Check dispatch sheet, make necessary changes, checks operator availability.
  • Supervises operation of the extra board, making necessary assignments in proper rotation.
  • Receives information and complaint calls outside of general office hours.
  • Receives calls by telephone or radio giving location and description of problems, dispatches assistance as necessary.
  • Prepares charter assignments as needed.
  • Checks operators for proper uniforms, check operator daily report sheets.
  • Prepares the extra board
  • Reviews route modification with supervisors and operators.
  • Reports accidents to police and Road Supervisors.
  • Records operators’ time and completes pay record sheets.
  • Records bus defects and coordinates defect reports and change outs with the Maintenance Department.
  • Maintains dispatcher logs.
  • Inventory buses as needed, checks with Maintenance Department regarding available equipment


Qualifications:


  • High School Diploma or equivalent.
  • General knowledge of radio procedures and the methods of operation two-way communications system.
  • General knowledge of the geography of the city and location of major buildings.
  • Must have excellent attendance/safety/customer service records.
  • Ability to deal with the public under trying conditions.
  • Knowledge of proper operation of extra board and driver assignment procedures.

Salary : $32,100 - $40,600

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