What are the responsibilities and job description for the Dispatcher - Topper Transit position at RATP Dev?
Job Description:
Dispatcher performs responsible technical work dispatching transit equipment and operators in response to required services.
Essential Duties:
- Opening and/or closing of building at the beginning and/or ending of daily operations
- Supervises driver sign in and make bus assignments.
- Check dispatch sheet, make necessary changes, checks operator availability.
- Supervises operation of the extra board, making necessary assignments in proper rotation.
- Receives information and complaint calls outside of general office hours.
- Receives calls by telephone or radio giving location and description of problems, dispatches assistance as necessary.
- Prepares charter assignments as needed.
- Checks operators for proper uniforms, check operator daily report sheets.
- Prepares the extra board
- Reviews route modification with supervisors and operators.
- Reports accidents to police and Road Supervisors.
- Records operators’ time and completes pay record sheets.
- Records bus defects and coordinates defect reports and change outs with the Maintenance Department.
- Maintains dispatcher logs.
- Inventory buses as needed, checks with Maintenance Department regarding available equipment
Qualifications:
- High School Diploma or equivalent.
- General knowledge of radio procedures and the methods of operation two-way communications system.
- General knowledge of the geography of the city and location of major buildings.
- Must have excellent attendance/safety/customer service records.
- Ability to deal with the public under trying conditions.
- Knowledge of proper operation of extra board and driver assignment procedures.
Salary : $32,100 - $40,600
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