Data and Research Internship

Company Description

Ravinia® is both North America’s longest-running not-for-profit music festival and its most artistically diverse. Over 100 different events by a mix of classical, rock, pop, jazz, R&B, indie, and country performers make up a typical summer season on our two open-air and two indoor stages. Each year the Chicago Symphony Orchestra is featured in six weeks of concerts, many with Chief Conductor Marin Alsop. During the same summer months, the Ravinia Steans Music Institute provides young professional classical and jazz musicians with career-advancing training and concert settings.

Offstage and year-round, Ravinia’s Reach Teach Play education programs engage 85,000 children and adults—in schools with little to no music curriculum, in our Chicagoland communities, and at our 36-acre park—in our mission to make music equitably accessible to all.

Ravinia embraces diversity in all forms and is committed to providing an equitable and inclusive environment for all staff, musicians, guest artists, audiences, and community members. Ravinia is proud to be an equal-opportunity employer. We encourage individuals of all identities and abilities to apply.

Job Description

Are you passionate about live music and data? Ravinia is looking for an analytical and curious Data and Research Intern to join our team this summer and help us deliver on our mission of enriching lives through music. As a Data and Research Intern, you will collect and analyze data related to ticket sales, fundraising, audience demographics, and more, as well as assist with market research and audience engagement strategies. This internship offers a unique opportunity to learn about work happening in several administration departments simultaneously while developing your analytical skills on real-world applications for a world-class arts organization creating unforgettable live music experiences.

This position will report to the Associate Director of DART & DEI and work closely with stakeholders in the Communications, Development, Education, Box Office, and Dining Services teams throughout the summer season.

Duties and Responsibilities

• Collect and organize data related to the venue’s attendance, ticket sales, benefit usage, fundraising, audience feedback, and demographics.
• Analyze data to identify trends and patterns in customer behavior and preferences.
• Work closely with the marketing team to evaluate the effectiveness of marketing campaigns and initiatives.
• Assist in the development and execution of audience surveys and other research instruments to gather data from customers, donors, and other stakeholders.
• Contribute to the development of reports and presentations summarizing research findings and insights for Ravinia management teams.
• Identify and recommend opportunities to improve data collection and analysis processes
• Provide administrative support to the Data and Research team to help coordinate meetings, capture meeting minutes, and assist in managing the status of project management tools.
• Provide support for ad-hoc data requests and projects from management and other stakeholders.

Qualifications

Knowledge and Skills:

• Proficiency in data analysis tools and software, such as Microsoft Excel, SQL, and data visualization platforms like Tableau or Looker Studio
• Familiarity with statistical and research methodologies, including survey design and analysis.
• Experience with data collection and management, including the ability to design and implement data collection standards, clean and prepare data for analysis, and maintain data quality and security.
• Strong problem-solving skills and ability to think creatively and strategically.
• Excellent attention to detail and ability to manage and organize large datasets.
• Strong written and verbal communication skills, including the ability to present data and research findings in a clear and concise manner.
• Ability to work independently and as part of a team, prioritize tasks, and manage time effectively.

Education and Experience:

• Some College or higher; preferred.
• Experience in Data Analysis, Marketing, Communications, and/or Business preferred.

Additional Information

What you can expect:

• Paid Full Time-Seasonal: This is June through September, 40-hour per week, full-time paid internship opportunity. $15 an hour compensation. Some nights and weekends may be required as part of your responsibilities.
• Primarily In-Person: Remote work is the future, but as an organization that produces live in-person concerts experiences, so this role will be predominantly in-person at the administration offices. We will be open to some remote flexibility as needed.
• Collaborative and Inclusive: You will work with a team of passionate and dedicated professionals who value inclusive decision-making processes, all voices regardless of hierarchy will be heard.
• Innovative and Dynamic: You will be part of a dynamic and innovative arts organization that is committed to creating unforgettable live music experiences for our community.
• Fast-Paced and Exciting: There is nothing quite like a summer full of concerts. In this internship, you will work in a fast-paced and exciting environment, with opportunities to attend live concerts and events and engage with artists, patrons, and other music lovers.
• Skill Development: You will have the opportunity to gain valuable skills in data analysis, research, and project management while learning from seasoned professionals in arts management.

All hiring is contingent upon receiving an approved background check. Please, no phone calls or emails.

All your information will be kept confidential according to EEO guidelines.

*Candidates who would like to be considered should include both a cover letter and resume*

Ravinia is an Equal Opportunity Employer

As an equal opportunity employer, Ravinia strongly believes that diversity of backgrounds, experiences, and perspectives is essential to our success. We strive to create and sustain an equitable and inclusive environment for all our employees. Ravinia does not discriminate on the basis of any protected status under federal, state, or local law. We encourage individuals of all identities and abilities to apply.