Business Control Analyst - Private Client Banking

Under limited supervision, uses knowledge and skills obtained through experience, specialized training and/or certification in the financial services industry to ensure that Private Client Banking (PCB) business operations are conducted in a manner that sufficiently mitigates material risks to RJ Bank. The position is part of the RJ Bank Oversight & Control (O&C) Department which functions as the first line of defense for RJ Bank. Primary responsibilities include performing first line testing and monitoring of PCB controls, supporting PCB management during internal audits and regulatory exams, and partnering with key internal stakeholders to ensure deficiencies in the PCB control framework are appropriately addressed. The position also requires strong analytical, communication, and critical thinking skills with the ability to work collaboratively across multiple departments to identify creative solutions to complex problems.

Essential Duties and Responsibilities:

• Implements the PCB first line of defense program within the RJ Bank O&C Department to ensure that material risks are identified and appropriately mitigated within established risk tolerances
• Conducts first line testing of PCB business operations to assess the effectiveness of controls at mitigating risks across various risk stripes including regulatory compliance, legal, operational, credit, and reputational risks
• Assess control testing results against intended outcomes to identify the root cause and impact of control breakdowns or control gaps from a risk management perspective
• Partner with PCB management and internal stakeholders in other risk support functions to identify process improvements, technology solutions, additional training resources, etc. necessary to address control deficiencies
• Summarize control testing results, identified issues, and recommended process improvements into formal reporting and distribute to PCB management and other internal stakeholders
• Work independently to execute the annual PCB monitoring & testing plan in accordance with scheduled timeframes and due dates
• Provide advisory support to PCB management during daily operations and during new business/change management initiatives to ensure that material risks are identified and appropriately addressed
• Partner with the other lines of defense to support the three lines of defense risk management framework
• Provide operational and strategic support during internal compliance and audit engagements as well as regulatory exams
• Assist PCB management in reviewing and maintaining department policies and procedures
• Partner with RJ Bank Risk Management as a stakeholder in the Risk and Control Self-Assessment (RCSA) process throughout the calendar year.

Knowledge, Skills, and Abilities:

Knowledge of:

• Concepts, practices and procedures of internal audit or internal control testing
• Working knowledge of applicable consumer banking regulations including but not limited to: TRID, RESPA, TILA, HMDA, FCRA, ECOA, UDAAP, Reg W, Reg U, etc.
• Risk management concepts and methodologies including risk assessments
• Consumer banking products and services including mortgage banking and asset based lending

Skills in:

• Identifying, reviewing and implementing controls and quality assurance processes
• Compiling information and preparing oral and written summaries and reports
• Preparing and delivering oral presentations to management
• Investigating process and procedure breakdowns to determine root cause
• Analyzing data, drawing conclusions, and identifying solutions to complex problems
• Communicating effectively across multiple organizational groups and levels of management
• Operating standard office equipment and using required software applications including Microsoft Office

Ability to:

• Attend to detail while maintaining a big picture orientation.
• Gather information, identify linkages and trends and apply findings to assignments.

• Interpret and apply banking regulations and identify and recommend changes as appropriate.

• Work under pressure on multiple tasks concurrently and meet deadlines in a fast-paced work environment with frequent interruptions and changing priorities.
• Use appropriate interpersonal styles and communicate effectively, both orally and writing, with all organizational levels.
• Work independently as well as collaboratively within a team environment.
• Provide a high level of customer service.

• Establish and maintain effective working relationships at all levels of the organization.
• Maintain confidentiality.
• Keep abreast of banking industry rules and regulations and best practices

Educational/Previous Experience Requirements:

• Bachelor’s degree (B.A. /B.S.) and a minimum of two (2) years of experience in Compliance and/or the financial services industry.

~or~

• Any equivalent combination of experience, education, and/or training approved by Human Resources.

Licenses/Certifications:

• None required.

Working Conditions:

Hours: Normal business hours. Some additional hours may be required.

Raymond James Bank is an EOE/AA and VEVRAA Federal Contractor
Priority will be given to protected veterans
EOE/AA: Female/Minorities/Disabled/Protected Veterans/LGBT