UX Designer

Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people -with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.

Razorfish is looking for a UX Designer to support the design and architecture of our client's B2B ecommerce platform.

You will be working alongside research, strategy, design, and development teams to create a variety of deliverables including wires, hi/mid-fidelity prototypes, user flows, architectural diagrams, occasional annotations, and other related UX assets.

Specific functions may include:

• Assess existing sites/properties for usefulness, usability, visual design, content, branding, and best practices
• Assist with stakeholder interviews to understand key success factors for a project or pursuit
• Identify and document meaningful patterns from user research and UX audit findings
• Provide recommendations to the client/internal team based on findings
• Organize opportunities into visually compelling matrices or maps
• Create navigation schemes, user flows
• Utilize low-fidelity, medium-fidelity, high-fidelity prototypes across different stages of the design process
• Present concepts and deliverables to clients and internal stakeholders
• Leads and balances multiple projects and/or work streams
• Responsible for interaction design, task flow, behaviour, and navigation design
• Demonstrates the information architecture and interaction design skills necessary to support client work
• Ideates, sketches, and prototypes for desktop, tablet and mobile devices
• Creates UX strategy, develops customer scenarios, conducts journey mapping and collaborates on persona development
• Collaborates with Consumer Insights, Analytics/Data Science, and clients to apply data and insights to UX design decisions and to determine UX success metrics & KPIs
• Actively collaborate in cross-disciplinary idea generation and client co-creation sessions
• Articulate rationale for approach in the context of both business and user needs
• Define processes and deliverables that meet project goals and constraints

PLEASE NOTE that this is NOT a visual/UI design role.

• 3-5 years of experience working on the UX design and architecture of consumer-facing mobile applications, preferably within a digital agency
• A natural understanding of technology with an ability to understand technical diagrams and complex systems are very complex
• A logical, process-driven approach to creative architecture and an ability to create functional, intelligent design
• Experience working within Sketch and/or Figma and Adobe Creative Suite
• Experience developing a series of cohesive UX assets (including wires, prototypes, maps, flows, personas, etc.) consistent with client brand guidelines
• Experience working with research and strategy teams to synthesize and apply research results to the architecture of the experience; may also participate in UAT
• Experience working in an agile/SAFe environment
• An understanding of design theory and an eye for design... but this is NOT a design role and no visual comp/mock design is required
• Highly collaborative and comfortable working directly with clients, partner teams, and internal stakeholders including presentation of work
• Prior experience working in or alongside B2B or ecommerce projects preferred
• Professional maturity and an ability to work independently and with little direction
• A strong portfolio showcasing specific UX assets (including wires, prototypes, personas, flows, user stories, sitemaps, etc) with a focus on strategy and process is REQUIRED at time of application. Please provide password if necessary.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicissapient.com or you may call us at 1-617-621-0200.