Busser

Job DetailsJob LocationWinston Salem - Winston-Salem, NCPosition TypePart TimeJob ShiftAnyDescriptionPosition Overview:Sets and resets dining room tables. Assists with clearing tables, refilling beverages, running food and restocking clean plates, silverware and glassware. Cleans wait stations and other areas of the restaurant throughout shift and at close.Licensing Requirements:Food Safety Handling Certification as required by state or local lawsQualificationsExperience/Education/Knowledge Requirements: Experience in full service restaurant environment is helpful, but not requiredSuccessful completion of Razzoos training for this position requiredMust be of legal age to operate certain equipment in compliance with federal, state or local lawsEssential Skills/Experience: Integrity must protect the Companys assetsGuest Service Orientation anticipating guests needs and consistently following Razzoos Steps of ServiceActive Listening giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate timesSpeaking talking to others, i.e., managers, co-workers, guests, to convey information effectivelySocial Perceptiveness being aware of others behavior and reactions and understanding why they react as they doCritical Thinking using logic and reasoning to identify the needs of a given situationReading Comprehension understanding written communications and documentsArithmetic utilizing basic math skills relative to position requirements, i.e., tip sharing, etc.Problem Sensitivity the ability to tell when something is wrong or is likely to go wrong, and recognize when to bring to the attention of the Manager on Duty Memorization the ability to remember information, i.e., Company standards and procedures, Steps of Service, etc.Handwriting legible writing skills for various Company forms and documentsTime Sharing the ability to shift back and forth between two or more activities or sources of informationTeam Oriented actively demonstrating teamwork at all times, i.e., establishing and maintaining constructive and cooperative working relationships with team members and participating in a team oriented environmentSafety Focused ability to adhere to Company safety standards at all timesWork Schedule ability to work agreed-upon schedule which may include evenings, weekends and holidays; and to be at work on timeCharacteristics: Self-directed ability to work well with little or no supervisionSense of urgencyOrganized, detail oriented; recognizes errors quicklyPositive attitude and professional demeanorGuest focused and solution-drivenPersuasive skillsMulti-taskerTeam orientedCommunicator clear written and oral skillsSafety conscious follows all safety and sanitation policiesProfessional image - neat, clean, pressedDependable consistently works agreed upon schedule and gets to work on timeCommitted to Razzoos 6-2-101 (Philosophies and Values)Essential Duties And Responsibilities: Deliver Hospitality to every guestHonor guest requests or communicate requests to appropriate server, bartender or managerClean and reset tables according to specifications of restaurantRemove plates and silverware when all guests have finishedSet up and break down work area for each shift. (These are Open/Close responsibilities that are paid at minimum wage.)Restock and maintains service stations in a clean and orderly manner throughout shiftExpedite and run foodMaintain a clean and safe environment reporting any unsafe procedures or conditions to anyone in managementEmpty trash cans using appropriate safety and sanitation measuresWash and sanitize hands after removing trash, eating and drinking, using the bathroom, touching own face or hair, or handling food prepComply with all applicable federal, state and local statutes as well as Razzoos policies and proceduresPerform additional responsibilities as requested by a manager at any timePhysical Demands: Must be able to bend, stoop, lift and carry dishes up to 50 lbs.Move about the dining and kitchen areas quickly and carefullyStand/walk during entire shift Enter and exit kitchen with full handsClimb ladder when reaching for items that are on upper shelvesAbility to hear with accuracy over loud background noise20/20 Near Vision, with correction the ability to see details at close range (within a few feet of the observer)Manual Dexterity the ability to quickly move hand, hand and arm, or two hands to grasp, manipulate or assemble objectsWorking Conditions: Fast-paced environmentNarrow spaces behind bar, between dining tables and in kitchen areaSeveral guests and co-workers moving about at same timeSeveral guests or tasks to attend to at one timeBackground noise, i.e., guests and employees speaking simultaneously, equipment noise and background musicExposure to hot (kitchen) and cold (walk-ins) temperatures