SLACK Admin

rds
Cambridge, MA Contractor
POSTED ON 7/24/2023 CLOSED ON 12/14/2023

What are the responsibilities and job description for the SLACK Admin position at rds?

Job Title: SLACK Admin

Location: Cambridge, MA

Duration : 3 months contract - Hybrid role

Job Description :

Microsoft:

  • Microsoft engineer with Microsoft AD in the hybrid config and Exchange On-Line experience

Slack:

  • Require admin to support the Slack support tickets on a daily basis in the #slack-support channel
  • Slack application has regular updates, and the admin needs to test and help the Slack users to adopt the change
  • Test all the new features and multiple apps in the Sandbox environment before approving and implementing it in the Production environment
  • Build workflows to help different teams to collaborate more efficiently
  • Work with learning and training teams to advertise and conduct Slack training sessions
  • Track the Slack adoption metrics with various factor points and present it with the leadership team to enhance and encourage their team members to communicate and collaborate in Slack
  • Integrate APIs in Slack as the custom application as per the request to benefit their project work

Okta:

  • Work on day-to-day operational tasks to support users of the Okta service
  • Integrate new applications and support current applications in Okta
  • Continuously monitor the Okta health-check and scheduled imports
  • Extreme ownership and work closely with key stakeholders to understand requirements for implementing connections through new SSO & MFA solutions
  • Consult with stakeholders across business units when implementing access levels for new systems to ensure quality and accuracy
  • Prepare documentation for training and act as a primary contact and subject matter expert of federation and SSO
  • Use the Okta Policy framework to control user access, map identity attributes and data transformations using Universal Directory, and troubleshoot issues
  • Configure factor enrollments, sign on and password policies and applications policies

Job Type: Contract

Schedule:

  • 8 hour shift

Experience:

  • Okta service: 4 years (Preferred)
  • Slack support tickets: 6 years (Preferred)
  • Microsoft engineer: 6 years (Preferred)

Work Location: On the road

Speak with the employer
91 09088785730

Salary : $72,500 - $91,800

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