What are the responsibilities and job description for the Connectivity Solutions Manager position at React?
ROLE AND RESPONSIBILITIES:
- Work as a resource to Clinical Sales Specialist, Salesand Customer Advocate Teams to educate DMEs and referral sources on React Health Sleep and Respiratory Software and Services.
- Demonstrate a strong knowledge and understanding of all React Health Sleep and Respiratory Products and Services as well understand of how to position their applicable software the DME, Sleep Lab and Physician space.
- Show a clear understanding of the clinical applications and benefits of our Sleep and Respiratory Products. Demonstrate the ability to present these in an effective way in a Virtual or LIVE setting.
- Deliver an exceptional customer experience through strong product knowledge, positioning yourself as resource for customers and timely follow-up.
- Be a conduit for Sleep and Respiratory Market updates and Customer Feedback toSales, Marketing and Leadership on trends or challenges. Use internal processes developed to capture feedback. (NetSuite or TEAMs)
- Build, Manage and Update customer contacts and interactions. Use internal tools to capture activities and contacts in NetSuite.
- Work with React Health IT Team on software improvements or issues with iCode Connect and MultiView.
- Perform other duties as assigned
Salary : $51,300 - $64,900
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