What are the responsibilities and job description for the Veterinary Office Coordinator position at Readivet?
ReadiVet Offers Career Advancement, A Deeper Level of Client Relations, Competitive Compensation, and Better Work Schedules
ReadiVet seeks a Veterinary Office Coordinator to support client relations and day-to-day office management for its Atlanta clinic. This position is ideal for someone who loves interacting with pet owners and has previous experience working in a veterinary practice.
Whether youre a few years into your veterinary career or youre a seasoned veterinary technician who wants to continue serving clients but find a better pace, this office-based job is a great next step. We offer set schedules, with no nights or weekends.
By joining ReadiVet, you are part of a team changing how veterinary medicine is delivered by trading the waiting room for the pet owners living room. Work with a team of collaborative colleagues taking the stress out of veterinary care for pets and their owners.
Responsibilities include:
- Coordinating front-office operations for the clinic, which is used as a base for the veterinary team and appointments for surgeries, dental cleanings, and x-rays.
- Answering office phone calls and text messages
- Scheduling appointments
- Managing schedules for our mobile veterinary teams, seeing appointments across service areas
- Reviewing appointment details with clients
- Educating clients on pricing and procedures, mobile vet process
- Efficiently communicating appointment details to veterinarians and technicians
- Sending/responding to emails
- Filling prescriptions and facilitating clinic-based drop-off/pick-up
- Partnering with marketing and operations team members on special projects to ensure we can attract and retain new clients (i.e., helping to assemble marketing kits, supporting community events, interfacing with pharma sales representatives who come on site, etc.)
Requirements
- 1-3 years (s) of experience in the veterinary field
- 1 year(s) of experience as a veterinary/medical receptionist in a multiple-doctor practice
- Veterinary assistant/technician experience preferred, with the ability to fill in for technicians as needed
- Experience using veterinary practice management and/or scheduling applications (computer programs)
- Ability to manage logistics and communicate effectively with teammates
- Superb phone etiquette and text messaging skills
- A team player, self-motivated and reliable
- Passionate about serving pets and pet owners
Job Skills
- Professional and engaging phone etiquette and text messaging skills
- Ability to work in a fast-paced environment
- Detailed oriented
- Ability to multitask
Benefits
- Competitive pay commensurate with experience
- Quarterly performance bonuses
- Paid holidays and vacation days
- Health, Dental, and Vision Insurance
- Health Savings Account (HSA)
- 401k Retirement Plan
- Long-term and Short-term disability insurance (100% employer-paid)
- Life insurance (100% employer paid)
- CE allowance for licensed technicians
- Discounted pet care for your personal pets
- Monogrammed uniforms (100% employer paid)
- Monthly cell phone stipend
- Valid driver's license
ReadiVet is a tobacco and vape-free workplace.
