What are the responsibilities and job description for the Leasing Agent / Field Representative position at Realty Now Property Management?
Position Summary
Under the direction of the Property Manager, the Field Agent will obtain knowledge for maximizing occupancy by generating traffic, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service.
Essential Job Functions
- Assist in leasing rental units, responding to inquiries, qualifying prospects, showing apartments, preparing all move-in paperwork, and accurately inputting lead information.
- Participate in follow-up with prospective residents; through telephone calls within 24 hours,follow up card within 48 hours and repetition of the same, if necessary.
- Assist with inspecting the residences with the new resident, filling out move-in inspection forms, reviewing all leasing paperwork and property rules.
- Obtain knowledge in the management of renewals, tracking lease expirations, recording notices to vacate and interviewing residents for reason, preparing lease expiration letters and renewal leases.
- Assist in accurately entering all prospect and resident data in Management Software
- Obtain knowledge to comply with all Fair Housing regulations.
- Obtain knowledge in recording and acting on resident service requests, ensuring excellent customer service.
- Assist with advising Property Manager of conditions at properties affecting the resident’s safety and dissatisfaction or the property’s condition.
- Maintain professional dress and conduct at all times.
- Perform other duties as required.
Education
Requires a high school diploma, GED (General Educational Development)
Other Qualifications
Must have reliable transportation to the main office and remote properties. Must be able to climb stairs on a regular basis to show units. Must be legally able to work in the United States.'
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Work Location:
- Multiple locations
Work Remotely
- No
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Property leasing: 3 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: Multiple Locations