What are the responsibilities and job description for the Weekend Call Center Agent-Houston position at ReconMR?
Weekend Agents Needed! $12-14 per hour
Walk-in for an interview, walk-out with a job!
Walk-in hours: Sun/Mon: 2-7pm & Tues-Friday 12-6pm
Location: 7324 Southwest Freeway Suite 1800, Arena Towers Two Houston, Tx 77074
By Arena theater, the business building behind it, Arena Towers Two
VISITORS PARKING AVAILABLE IN GARAGE.
These are the days/times that are considered Weekend shifts.
- Friday: minimum 6 hours between 4p-11p (ex. 4p-10p, 4p-11p, or 5p-11p)
- Saturday: 10a-4p, 12p-6p
- Sunday: 1p-6p, 3p-9p
We ask that you pick at least 3 shifts – And the Sat/Sun shifts CAN overlap.
Examples of acceptable shifts:
- Example 1: Fri 4p-10p, Sat 10a-4p & 2-6 (which becomes 10-6) ~14 total hours per week.
- Example 2: Sat 10a-4p, Sun 1p-6p & 3-9 (which becomes 1-9) ~14 hours per week.
- Example 3: Fri 5p-11p, Sat 12p-6p, Sun 1p-6p ~17 hours
- Example 4: Fri 4p-10p, Sat 10-4 & 12-6 (which becomes 10-6), Sun 3p-9p ~20 hours per week
About Us: At ReconMR we help some of the world s most prominent companies and organizations navigate their most pressing challenges. With over 750 interviewer stations in 5 call centers across the state of Texas, ReconMR is recognized as a leader in the Market Research industry. Join the team at ReconMR and join the conversation where you will work on important projects which provide critical information to help shape the future.
What you'll do:
As a Survey Research Call Center Agent, you will conduct outbound calls and survey respondents on a wide variety of topics. Telephone Interviewers collect survey data by phone and complete the following duties on a daily basis: making outbound phone calls, reading a script verbatim, asking questions to respondents, and recording responses to open ended questions or multiple choice questions. You will conduct telephone interviews, Polls, and Customer Satisfaction Surveys. Never any sales or collections. Be part of an exciting company and make a difference with your work!
Work safely on-site! Ask your recruiter about our on-site safety protocols!
Never any Sales or Collections.
Skill Requirements:
- Good communication skills
- Comfortable talking on the phone
- Basic reading, computer, and typing skills
- Basic understanding of good customer service
Experience
- No experience necessary. Paid Training provided.
Open to applicants under 18 years of age
- $12-$14 per hour
- Bilingual (Spanish/English) interviewers earn a premium pay rate
- Onsite interviewers earn a premium rate
Benefits:
- Bi-Weekly Pay
- Affordable Health Benefits (for those who qualify)
- Accelerated pay-raise program
- Incentive games (cash, games, prizes, etc.)
- Annual cash bonuses
- Opportunities for advancement
ReconMR conducts in-person and virtual interviews daily.
Interviews take about 30-minutes, and consist of basic interview questions and a reading assessment.
Salary : $12 - $14