What are the responsibilities and job description for the Billing Analytics Supervisor position at RECONN?
Wineshipping is a tech-enabled third-party logistics (3PL) provider for alcoholic beverage companies, managing the fastest, most accurate, and most cost-efficient delivery network in the US for wine, beer, spirits, and more. North Bay Business Journal’s Supplier of the Year (Wine Beer & Spirits Awards).
GENERAL JOB DESCRIPTION
The Billing Analyst has multi-functional responsibilities including a wide range of accounting and administrative duties to support the accounting department.
MAJOR DUTIES AND RESPONSIBILITIES
- Review billing data prior to invoicing.
- Runs various batch process reports and logs errors.
- The ability to problem solve is essential.
- Research items not pricing. Ability to understand and work with complex pricing structures.
- Post invoices and save files for emailing. Work involves using shared files and maintenance of records in accordance with company policies and procedures.
- Ability to analyze customer account activity, must quickly understand and utilize billing system tools and processes. Advanced Excel skills will be critical.
- Assist with customer inquiries; corresponds with customers through verbal and written communication.
- Interact with customers and department managers when processing a resolution of account discrepancies.
- Maintain accounting department files, records.
- Post customer deposits to accounts receivable subledger, bank and general ledger with accuracy.
- Perform general clerical duties including but not limited to filing, photocopying, faxing, typing, and mailing.
- Assist with special accounting projects as needed.
- Monthly and seasonal overtime required for close and peak season
- Performs other duties as assigned by supervisor.
- Regular and reliable attendance and punctuality.
MINOR DUTIES AND RESPONSIBILITIES
- Commitment to excellence and high standards.
- Ability to work independently and as a member of various teams and committees.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
- Acute attention to detail.
- Assist with other related clerical/accounting duties
- Ability to understand and follow written and verbal instructions.
- Excellent customer service and interpersonal skills.
- Ability to work overtime
QUALIFICATIONS FOR THE JOB
- College Degree from accredited college is preferred or equivalent combination of education and experience.
- Five years related experience
- Accurately keystroke a minimum of 50 wpm.
- Proficient in 2013–2016 Excel and other MS Office Suite products, Microsoft Dynamics 365 a plus
- 10-key by touch.
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
- Ability to effectively prioritize and multi-task in high volume environment
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
- Prolonged periods of standing/walking/sitting
- Occasionally lift, carry and/or move up to 50lbs
- Continually required to utilize hand and finger dexterity
- Occasionally required to climb, balance, bend, stoop, kneel or crawl.
- Occasionally work near moving mechanical parts
- Occasional loud noise
- Occasional varying environmental temperature changes
PAY AND BENEFITS
Benefits: 401(k), 401(k) matching, Dental insurance, Disability insurance, Employee assistance program, Flexible spending account, Health insurance, Health savings account, Life insurance, Paid time off, Referral program, and Vision insurance
Supplemental Pay: Bonus pay
Salary $100k - $135k
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
