Maitre

Red Hook Tavern is looking for a Maitre d'

We are looking for a wonderful Maitre d' to join our team. The Maitre d' is typically the first person a guest meets at the tavern, setting the tone for the entire experience.

A certain amount of flexibility is necessary since we are operating outside on our patio as well as inside the tavern.

Responsibilities :

• Greet guests as they enter, putting them on a waiting list as necessary.
• Provide guests with link to menus and answering any initial questions.
• Graciously seat guests while keeping table rotation in mind.
• Engage with guests upon departure to complete the dining experience.
• Efficiently run the floor plan, perfectly coordinating reservations and the waitlist.
• Take guest information and quote wait times accurately when tables are not immediately available.
• Be observant to the needs of guests and fellow team members.
• Help dining room staff by setting and clearing tables; replenishing water; serving beverages.
• Remain up to date on all food menu items and changes.
• Stay informed about all the items on our by the glass list (wines, beers, cocktails).
• Have basic understanding of classic cocktails and taking drink orders.

Requirements :

• Able to provide excellent guest service and maintain grace under pressure in a fast-paced environment
• Organized
• Punctual
• Able to stand for 8 hours at a time
• Friendly personality
• Problem solving skills
• Attention to detail
• Interest in learning more about food, wine and cocktails
• Excellent communiction skills
• A desire to help out where needed and work as part of a team

Last updated : 2024-04-29