Dental Receptionist

***This position is open through Friday, January 26th, 2024.***

The Redding Rancheria is seeking a Dental Receptionist. The schedule for this position will be Monday through Thursday, 7:00am-6:00pm.

A completed Redding Rancheria job application must be submitted in order to be considered for employment. You can fill out an application online at www.reddingrancheria-nsn.gov, please fax (530-242-4563) or email (employment@reddingrancheria-nsn.gov).

JOB SUMMARY:

Greet patients and visitors, check in patients, answer telephones, schedule appointments, verify insurance eligibility, and obtain prior authorizations for clinic dental patients. Provide clerical support related to the daily operations of the dental department.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

• 1 - 2 years Dental Office experience strongly preferred.
• Basic typing and computer skills and ability to operate basic office equipment.
• Tuberculosis screening, Hepatitis A & B.
• Must pass pre-employment drug screening.
• Indian preference.
• Must be fingerprinted and pass background check.

ESSENTIAL JOB FUNCTIONS:

1. Check in and out of all dental patients and update address, phone number, and alternate resource status, identifying eligibility status and obtaining treatment authorization signature. Managing appointment reminders, assisting patients in completing necessary forms. Maintains patient confidence and protects operations by respecting and maintaining the privacy of patients, assuring client confidentiality at all times.
2. Ensure Alternate Resource eligibility has been completed and patient is eligible. If not, perform verification.
3. Assist all newly registered patients with admission paperwork, answering all questions as needed.
4. Answer all telephone calls to the dental reception area promptly and courteously.
5. Schedule appointments by telephone or in person, following established appointment time/diagnosis guidelines.
6. Confirm New Patient appointments daily by calling patient 24 hours before scheduled time.
7. Obtain prior authorizations from patient’s alternate resource.
8. Coordinate the overall flow of the dental reception process.
9. Receive all clinic visitors, offering information and/or answering questions as needed.
10. Have all front desk activities fully operational at the start and end of business hours.
11. Serves as the information and communication hub for the Dental Department. Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries, screening and directing patients to appropriate staff. Contacts patients directly and collects confidential information as needed.
12. Organizing and maintaining paper and electronic records and documents, including distribution and communication of required data and information using telephones, postal mail, fax and email.
13. Rotate among different Redding Rancheria clinic sites when needed.

All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application.

Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Any offer of employment is conditioned upon the successful completion of a pre-employment drug screen and criminal background screening clearance. All employees are required to submit to a Tuberculosis test (TB) test after they are hired in addition to being tested annually.

To minimize the spread of COVID-19, the Redding Rancheria will require all healthcare employees to report their vaccination status and be fully vaccinated against COVID-19. Any healthcare employees with medical conditions or sincerely held religious beliefs that prevent them from taking the vaccine may be entitled to an exemption.

Additional Information:

In addition, Redding Rancheria offers an excellent benefit package containing Medical, Dental, Vision, Life Insurance and Short/Long Term disability, paid holidays, vacation and sick leave as well as a generous 401(k) retirement plan.

Redding Rancheria is a federally recognized Tribe with Pit River, Wintu, and Yana people where pride in Tribal culture, history and identity is evident internally and in the larger community. Redding Rancheria is a leader in the constructive development of its people, the larger Indian community and the Redding region.

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

https://www.e-verify.gov/employees

For further information, please contact Human Resources Dept. at (530) 225-8979.

Job Type: Full-time

Pay: From $17.60 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Day shift

Work Location: In person

Salary : $18