Slot Technician

POSITION OVERVIEW (the basic function of the position):

To preform general maintenance and minor repairs to the slot machine inventory. Including, but not limited to: Preventative maintenance on Bill Acceptors, Printers, Touch screens etc. Perform basic repairs, diagnostics and tests to all peripheral devices such as, Sentinels, Bill Acceptors, Printers, Touch screens, Reel Mechanisms, Monitors, etc. following proper procedures

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the types of duties and knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Observe guests on the slot floor and ensure the proper functioning of all slot machines.

· Provide assistance with Jackpot payouts.

· Adhere to federal cash reporting requirements, assures Title 31 compliance.

· Inspect, maintain and repair all gaming devices and associated equipment.

· Machine installs/moves/updates/conversions.

· Perform routine service and maintenance of all ATM Kiosks.

· Perform the initial set-up and operation of new slot machines.

· Respond to slot technical calls on casino floor.

· Participate in slot department special projects.

· Promote Tribal Member employment and mentor Tribal Team Members following Tribal Member Preference policies.

· Promote a clean, safe, healthy and friendly work environment for employees and guests; report and direct safety issues to Safety Team.

· Other duties as assigned.

· May assist as event support

· May be dual rated to assist in Casino and/or Hotel as business needs demand.

· Ability to maintain effective working relationships with public officials, department heads, associates and the public.

· Represent facility professionally and positively on the telephone and in person.

· Greet visitors as required.

· Acts as a relief worker in case of an emergency or disaster.

SERVICE STANDARDS:

Must be able to incorporate Yurok Service Strategy into daily operations by demonstrating the following standards while performing the requirements of the job:

• Smile & Greet

• Name & Meet

• Listen & Act

• Make Their Day

• Ask & Sell

• Thank You & Goodbye

LANGUAGE SKILLS

Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Skill in effectively, communicating information through verbal and written correspondence to employees, managers, clients, customers, and the general public, including writing reports, business correspondence and procedural manuals.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Have the ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

To apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations. Skills in solving practical problems and dealing with situations where only limited standardization exists. Ability to analyze and solve complex management problems having nonstandard solutions. Skill in identifying and resolving administrative problems under pressure conditions. Skills in assessing operation, program, staffing and fiscal needs.

AUTHORITY & RESTRICTIONS (supervisory capacity, signatory ability, access to sensitive areas, gaming /tipping restrictions)

· This position does not have supervisory responsibility.

· Maintain confidentiality and discretion in all areas; including the dissemination of trade secrets, planning and promotional procedures, and customer information files.

· Access to sensitive customer information and computer processes.

· All employees are prohibited from participating in promotional awards, giveaways, drawings, tournaments or special events, except those specified for employees.

· No gaming or tip accepting in facility at any time.

POSITION REQUIREMENTS (objective educational or technical training required; skills; and years of experience):

· High School Diploma or GED required.

· Formal Technical Training required.

· Formal Technical Training may be substituted with one (1) year Slot Technician experience

· Must be able to move Slot machines and related equipment

· Must be 21 years of age or older.

· Hold or obtain CPR/First Aid certification within 30 days of employment.

· Must pass and remain in compliance with Yurok Gaming Commission background check and drug free work place policies

· Ability to work weekends, holidays and evening hours as business demands

PHYSICAL DEMANDS/WORK ENVIRONMENT (the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential job functions):

While performing duties of this position, employee is required to stand for extended periods, and frequently walk, and use hands to; finger, handle, or feel objects, tools, or controls. Occasionally sit. Must be able to lift 20 pounds with occasional lifting of more than 100 pounds, assisted. Ability to manage stress appropriately, make decisions under pressure, manage anger, fear, hostility and violence of others appropriately. The position requires the ability to process information using computer methods and technology, at times for more than 50% of the work time.

While performing the duties of this job, the employee is exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Job Types: Part-time, Temporary

Pay: From $17.00 per hour

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Weekend availability

Supplemental pay types:

• Tips

Application Question(s):

• Would you be able to pass a background for a Gaming License?

Education:

• High school or equivalent (Preferred)

Work Location: One location