Product Owner

Product Owner – Parcel
Reports To: Sr. Product Manager – SaaS Products
Location: Chicago, IL (Remote)

Redwood Logistics is your strategically integrated logistics provider that understands our customers’ unique needs. Throughout our 20-year history, we’ve grown and evolved our range of offerings to create a family of companies that can solve logistics and transportation challenges.  
From our diversity of services, data-driven network solutions, and strategically integrated model, we have positioned ourselves as the dominant player in the mid-market space. We are a privately held company, managing significant transportation spend – we are big, but flexible with an entrepreneurial spirit.
For more than 20 years, Redwood Logistics has been helping move businesses forward by connecting our clients to winning strategies. As a next-generation leader in third-party logistics, we live at the intersection of logistics and technology. We focus brilliant minds, technology services, and performance excellence to modernize supply chains. 
See for yourself why The Chicago Tribune has named Redwood Logistics a Top Workplace for several years running!
Description:

As a Product Owner, you will be responsible for bringing the passion, work ethic, and expertise needed to act as product owner for a logistics focused, software product at a fast-growing tech-driven logistics business. You love taking high level goals and breaking them down into features and user stories that deliver business outcomes and seamless user experiences. You are passionate about understanding the details of the logistics industry and using technology to create competitive advantages. You thrive working closely with your counterparts on the software engineering team to ensure successful product delivery. This role will play an integral part in Redwood’s broader LPaaS strategic offering, specifically within the parcel segment, and requires someone with a passion for B2B enterprise SaaS solutions.

Responsibilities:
•    Closely partner with product managers to gain a deep understanding of the overall product vision and success metrics, then synthesize this information into a well-groomed product backlog that accounts for new features, product enhancements, and defects
•    Develop concise documentation of decisions, workflows, and business processes as reference to support development initiatives
•    Analyze data and collaborate with customers, partners, and stakeholders to capture feedback, understand business needs, and build consensus
•    Collaborate with UX and design team in prototyping for further refinement of requirements
•    Work with software engineering teams to define scope, establish development estimates and release schedules
•    Participate in agile ceremonies with engineering teams, identify and implement SDLC process improvements
•    Partner with development managers to schedule and run sprint reviews and product demos with key stakeholders
•    Oversee the creation of release notes and training documentation in close collaboration with tech writers, to ensure clear hand-off and to support user adoption
•    Mitigate impediments impacting successful team completion of release/sprint goals, including tracking both internal and external dependencies
•    Lead user acceptance testing (UAT) during release cycles, ensuring stakeholder sign-off
•    Assist application support teams with troubleshooting, managing, and prioritizing reported defects

Qualifications:

•    3 years of experience in a product owner/business analyst role focused on B2B SaaS or enterprise software products
•    In-depth knowledge of Agile process, principles, and SDLC tools
•    Strong interpersonal skills, with an ability to rapidly develop and cultivate trusted relationships with peers, partners, and key influencers
•    Design savvy and familiar with user experience tools and frameworks
•    Foster a growth mindset and positive “can do” attitude
•    Exceptional written and verbal communication skills, and excellent attention to detail
•    Ability to tie business value and impact to the features and solutions that the team is developing
•    Keen eye for design best practices and familiar with user experience tools and frameworks 
•    Experience within the parcel industry is a plus

Rewards:
•    Culture of unlimited growth with new positions and departments created regularly to support our growing customer base
•    Paid parental leave policies
•    Medical, dental, vision and 401k plans (with match)
•    Flexible-spending, mass transit and dependent care plans
•    Health savings account, with company contribution
•    Short-term, long-term and life insurance policies subsidized by company
•    Cell phone discounts; reduced fees for health and fitness clubs
•    Additional benefits including pet insurance, accident care and more
•    Competitive referral bonus program
•    Competitive PTO plans, with extra floating holiday and time off to volunteer
•    Fundraising and volunteer opportunities to give back to our local, national and international communities

Redwood is an equal opportunity employer.  Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company’s needs and resources.  The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.