Billing Specialist

Reforge
San Francisco, CA Full Time
POSTED ON 5/19/2022 CLOSED ON 9/7/2022

What are the responsibilities and job description for the Billing Specialist position at Reforge?

The Accounting team works within the Finance team to deliver financial transparency and support the strategic decision making process. In an effort to deliver this, the Accounting team processes all financial transactions to produce timely and accurate Financial Statements while ensuring that the company is compliant with all applicable regulations including Generally Accepted Accounting Principles, Domestic and International Tax agencies, and other relevant ad hoc statutory directives. Additionally, the Accounting team supports the internal team at Reforge to ensure that cross functional processes are clear and efficient and financial results are timely and transparent to the appropriate audiences.

The Billing Specialist role will support the company by executing billing tasks in accordance with policies and procedures to align with ASC 606 compliance. Additionally, this role will support the Order to Cash cycle by assisting in Accounts Receivable reporting and collections. In addition this role will provide support to Accounts Payable by processing invoices and expense reports. This role will perform current manual processes as well as participate in all future billing system upgrades and implementations.

You'll be joining as part of the foundational team of a profitable proven startup. We bootstrapped to high seven-figure revenue, led by experienced entrepreneurs, and recently we raised a $60M round from Insight Partners. In addition, you will integrate into our community of subject matter experts, including the leaders who helped build companies like Slack, Pinterest, CreditKarma, ClassPass, ipsy, Eventbrite, SurveyMonkey, Thumbtack, and more.

ABOUT REFORGE

In a traditional world, before the advent of tech, bankers, manufacturing leaders, and others progressed to the top of their industry through an MBA. Tech followed suit for some time, with early tech company leaders heading into MBA programs at Stanford, MIT, and others. That's not true anymore. Tech has passed the MBA by and people are trying to figure out how to progress from mid career professional to the top of their field. Reforge is a new kind of educational company that helps you access the earned insights of the world's leading practitioners, learn and apply frameworks without leaving your job, and build a strong professional network. The path to the top of the tech profession is being solved here.

We work with the leaders of the fastest growing and most innovative companies such as Google, Facebook, Pinterest, Atlassian, Slack, and HubSpot to teach frontier topics to today's emerging leaders. Our content, community, experience, and brand combine into a unique product offering that creates unparalleled access to insights.

In just a couple of years, we've built a thriving community of emerging leaders solving problems at Airbnb, LinkedIn, Salesforce, Amazon, Facebook, New York Times, Peloton, Stitch Fix, and many more. Here are just a few comments from our alums:

“I got my MBA at Berkeley, but this program has been more transformational for me than the entire two years I spent there. Thank you!”

“Reforge has easily been one of the best investments of time and money I've ever made in my professional development. I love how the course codifies what I've been doing for the last four years as VP of Marketing.”

“Reforge is easily the highest quality professional skills program out there. If I had to choose between attending an unlimited number of industry conferences, versus going only to the Reforge, I'd choose Reforge without hesitation.”

WHO YOU'LL WORK WITH

  • Revenue Accounting & Operations Manager
  • Operations team
  • General Accounting & Finance team

WHAT YOU'LL OWN

  • Ensure that billing is performed to meet Revenue Recognition and other Accounting Policies
  • Perform Order to Cash reconciliations
  • Address and handle non-standard, complex billing requests
  • Apply wire/ACH payments received outside of billing system
  • Provide customer support by responding to inquiries in a timely and professional manner
  • Complete 3rd party vendor onboarding process
  • Collaborate with Operations team to complete AR collections tasks
  • Process low volume AP invoices
  • Process employee expense reports
  • Support ongoing process improvement initiatives including system implementation and upgrades

Year 1 Expected Deliverables

  • Implement process improvements to increase efficiency of full O2C process
  • Assist in establishing billing and collections processes
  • Perform billing functions as outlined above
  • Assist in system implementations and upgrades

SKILLS & EXPERIENCE WE ARE LOOKING FOR

  • Bachelors degree in Accounting
  • 2 years working in billing, collections, accounts receivable
  • Experience with high volume data processing
  • Experience performing billing and accounts receivable tasks in a manual, non-automated environment

Nice-to-Have’s

  • Experience working with SAAS or Subscription billing products
  • Experience working in a high growth/startup environment
  • Exposure to ASC 606 compliance projects
  • Experience testing Order to Cash reconciliations during financial audits
  • Experience processing AP invoices and expense reports

Attributes that will make you successful in this role

  • Analytical and problem solving skills
  • Detail Oriented
  • Strong communication and customer service skills
  • Intellectual curiosity and the aptitude to assist in process and system improvements

BENEFITS

The internal mission of Reforge is to create an environment where you create the best work of your career. In order to do that we offer:

  • Flexible/Distributed Work Environment - Everyone does their best work in different environments. We operate as a distributed-first team and offer financial support that enables you to create the schedule and environment that fits to you.
  • Professional Development - We focus on a culture of learning. We offer full financial reimbursement for almost all professional development interests and efforts.
  • Benefits - We offer top rated health, vision, and dental insurance. We cover 100% of monthly premiums for employees, and 70% for dependents.
  • Salary Equity - We offer highly competitive salary and equity inline with top tier technology companies.
  • 401k - We offer the opportunity for you to contribute to a 401k directly from your paycheck
  • Flexible PTO - Having plentiful “off the grid” time is a key to doing your best work. We offer flexible PTO. Take time when you need it. Everyone must take at least 10 days per year, and we highly encourage more.

Our commitment to diversity and inclusion: We deeply value creating a team with different perspectives, educational backgrounds, and life experiences, and we prioritize diversity within our team. We encourage people from underrepresented backgrounds to apply.

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