What are the responsibilities and job description for the Care Manager position at Regional One Health?
JOB SUMMARY AND ESSENTIAL FUNCTIONS As a part of the Care Coordination and Management team, responsible for facilitating care coordination services for patients in need of enhanced services. Eligible patients will be ensured that they will receive timely, high quality and efficient health care and support services through the development of a multi-disciplinary care plan, self-management goals and referrals to both internal and external resources.
JOB REQUIREMENTS
EDUCATION AND EXPERIENCE:
- Completion of a RN, LPN or Certified Medical Assistant program.
- Twelve (12) months experience in health care setting working with patients with chronic conditions, Prenatal/Perinatal patients, Children & Families
PREFERRED QUALIFICATIONS: - Two (2) years’ experience with care coordination/care management in a medical setting
- Prior experience with managing competing priorities
- Medical terminology
- Bi-lingual skills
- Experienced with public speaking, group training
- Experience in Project Coordination
KNOWLEDGE, SKILLS & ABILITIES:
- Strong written and verbal communication skills
- Teamwork orientation
- Able to take and follow through with delegated tasks and accountability
- Resourcefulness in problem solving
- Proven data analysis skills
- Proven organizational skills
- Ability to demonstrate excellent customer service and strong cultural competency
- Ability to adhere to strict confidentiality guidelines
- Beginner to intermediate proficiency in operating a PC
- Microsoft applications: Excel, Word, Outlook, PowerPoint
LICENSE OR CERTIFICATION: Registered Nurse, Licensed Practical Nurse OR Certified Medical Assistant licensure to work in the state of Tennessee. CPR/BLS certifications are required
PHYSICAL DEMANDS: Frequent walking, driving and sitting; speaking, hearing and visual acuity is needed; local travel is required; occasional out-of-town travel is required
Location: Regional One Health · Case Management
Schedule: Full-time, Day shift, 8:00am - 4:30pm
