What are the responsibilities and job description for the Office Assistant position at Rehab Medical?
We are a fast-growing medical device company based in Indianapolis IN that offer its employees’ health benefits, work life balance, growth opportunities, and more!
Rehab Medical strives to IMPROVE LIVES by providing custom advanced medical equipment to patients nationwide. Since the company was founded in 2005, Rehab Medical has helped more than 200,000 people regain their independence through wheelchairs and has emerged as a national leader of complex rehab technology within the United States.
Summary
The Office Assistant I, under the direct supervision of the Branch Manager, responsible for the support to the Office Assistant II.
This position is Monday through Friday from 8:00am until 5:00pm.
Essential Job Duties and Responsibilities include the following. Other duties may be assigned as necessary.
Essential Functions:
- Schedules and routes delivery technicians as it relates to deliveries and pick up of medical equipment and service calls
- Reschedule all shipment delays if they arise
- Receives and coordinates calls from patients, sales representatives, and referral sources
- Liaison between corporate and patient
- Other tasks as assigned
Job Knowledge, Skills, Abilities, Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Intermediate computer skills
- Ability to maintain confidentiality
- Excellent verbal and written communication skills
- Ability to work independently, be detail oriented and organized
- Ability to meet multiple competing deadlines
- Prioritization skills
Education and Experience
- High School Diploma required
- Bachelor's Degree preferred
- Minimum 2 office administration and/or customer service experience
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Phone etiquette: 1 year (Required)
- Customer service: 1 year (Required)
- Office: 1 year (Required)
- Microsoft Outlook: 1 year (Required)
Work Location: One location
Salary : $15 - $0