What are the responsibilities and job description for the Assure Connector position at ReHealth Staffing LLC?
POSITION SUMMARY
At ReHealth Connect, the Assure Connector position is responsible for assuring that patients referred to Cardiac Rehab are scheduled for services, and are financially cleared prior to their scheduled appointment through accurate and timely scheduling, registration, medical record retrieval, and verification of eligibility and benefits. This position will be responsible for obtaining and recording eligibility and benefit information for patients receiving services and confirming authorizations. Other duties may include calculating patient liability and generating estimates as needed to determine patient financial responsibility. This position will also utilize effective communication skills in all interactions with patients, co-workers, insurance companies, physicians, databases, salesforce, etc.
QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
- High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
- Two years of healthcare experience which must have included medical coding, insurance verification, CRM-Salesforce, preferably in a hospital or clinic setting
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments.
- Sufficient proficiency in speaking, reading and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members, and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Ability to multitask, prioritize, and have the flexibility to meet the needs of the department
- Excellent communication and interpersonal skills via telephone and in person
- Demonstrated proficiency in medical terminology including diagnoses, operative procedures, and CPT codes
- Knowledge of Medicare, Medicaid, and managed care reimbursement methodologies
- Ability to remain calm and patient in stressful situations
- Excellent spelling/grammar skills
- Working knowledge of PC environment utilizing Windows and word processing; Database, Salesforce, Excel, Word, and PowerPoint knowledge
- Capable of working and navigating several applications and websites related to registration simultaneously
- Managed care knowledge preferred with the ability to differentiate between insurance plans such as PPO, POS, HMO, etc.
DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Salary : $18 - $25