What are the responsibilities and job description for the Operations Assistant position at Reladyne?
Job Objective: Assist with operational support and deliver outstanding customer service and project a professional company image through in-person and phone interaction.
Essential Duties and Responsibilities: In addition to the essential job functions described below, all associates will perform duties as requested by management. Assigned responsibilities and duties may vary based upon location size and operation.
Responsibilities:
- Monitor on-site tank farm
- Perform general clerical duties to include but not limited to: copying, faxing, mailing and filing
- Arrange LTL (Less Than Truck Load) orders for deliver
- Review open backorder report
- Communicate inbound schedule for package and bulk product
- Transcribe emails and other communications dictated by management
- Maintain hard copy and electronic filing system
- Type, file and copy correspondences
- Coordinate Live Meetings / Webinars as needed
- Manage other tasks (ongoing or project) as deemed necessary by management
- Perform general administrative duties and support for Management Team
- Work on special projects as needed
Other:
- Represent the company in a professional manner at all times ensuring quality customer service
- Abide by all policies, rules, and regulations of the company including all applicable safety rules, regulations and procedures
- Support corporate programs, goals, and initiatives of the company
Knowledge, Skills, and Abilities:
- Excellent verbal and written communication skills
- Dependable with a positive attitude
- Self-motivated and able to work independently as well as part of a team
- Excellent interpersonal & problem-solving skills
- Excellent phone etiquette
- Customer-focused & proficient relationship builder
- Proficient knowledge of Microsoft Word, Excel, PowerPoint
- Ability to explore and learn other software applications
- Ability to prioritize and manage deadlines
- Accuracy and attention to detail
- Strong organizational skills
- Typing skills 60 w.p.m.
- Poise and maturity to interact with RelaDyne management and other company executives
- Change champion
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