Administrative Assistant/Front Desk Receptionist

Reliance Medical Management is seeking a qualified and dedicated professional to assist management, staff, and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace.

Duties of Administrative Assistants include greeting patients and clients, verifying insurance information, and collecting applicable payments toward open balances. Administrative assistants also answer multiple phone lines and triage calls.

*This is an Onsite Position.

Responsibilities and Duties

• Answer patient calls, emails and questions, including finding insurance estimates
• Confidentially manage patient accounts
• Discuss cost of service, insurance coverage, and payment options with patients
• Work as a team player to ensure each patient or client receives the best service possible

• Handling office tasks, such as filing, setting up for meetings, and reordering supplies

• Answering and directing phone calls

• Outbound calls as needed

• Handling of outbound/inbound mail

• Greet and assist visitors

• Maintain polite and professional communication via phone, email, and mail

• Basic medical billing duties such as eligibility checks, prior authorizations, encounter creation, etc.

• Anticipate the needs of others in order to ensure their seamless and positive experience
• Maintain social media posts for Reliance
• Light medical billing tasks such as prior authorizations, eligibility checks, and data entry.

Requirements

• Minimum of High School Diploma required; Associate’s Degree in related field highly preferred

• Prior medical administrative experience

• Excellent computer skills, especially typing

• Attention to detail

• Desire to be proactive and create a positive experience for others

• Experience in computer use, Microsoft Office, and Google software

• Experience working with Social Media (content posting, etc.)
• Willingness to learn and grow

Work Location:

• One location

https://jobs.gusto.com/postings/reliance-medical-management-llc-administrative-assistant-front-desk-receptionist-fd0e412d-573f-4c00-b19b-2305f1f7ef75

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
All employees are required to wear masks while in office. COVID vaccination is required.

Education:

• High school or equivalent (Required)

Experience:

• Computer skills: 2 years (Required)
• Healthcare management: 2 years (Required)
• Patient service: 2 years (Required)

Shift availability:

• Day Shift (Required)

Work Location: One location