What are the responsibilities and job description for the Strategic Account Manager, Sales position at Remote?
What you bring
- Strong written and verbal communication skills in English (other languages a plus)
- 5 years of previous successful experience in a Relationship Management/Strategic Account Management role
- Experience leading Enterprise Level deals in large organizations - inclusive of expansion deals, off cycle selling, and retention of large customers
- Understand how to manage across multiple parts of an organization and build a cohesive plan for success for the customer. Ability to connect with key stakeholders and go “deep and wide” within existing customer accounts
- Ability to confidently make cold calls to build pipelines - irrespective of those accounts being prospects or existing customers
- Ability and experience working in a POD selling situation - working with a Customer Service Manager as a peer to drive adoption, deliver ROI to customers, grow existing accounts, and retain customers over multiple renewal periods
- Creative and has strong problem solving skills
- Collaborate with other departments on client-facing efforts
- Organization, time management, and prioritization skills
- Ability to build trust with a client and work as an advisor
- Capable of predictably forecasting sales to achieve targets on a monthly basis.
- Experience with customer relationship management (CRM) tools
- Ability to learn and adapt quickly
- Strong customer service skills
- Highly self-motivated and comfortable working in a remote environment
- Multitasking skills
- Enthusiasm and a positive attitude
- Ability and willingness to give back and mentor others
- Resilience and perseverance
- Ability to work in a team environment
- Experience in the HR industry is a plus
- It's not required to have experience working remotely, but considered a plus
- Experience working in a team environment focused on customer needs
Job responsibilities
- Meet and exceed quota
- Direct the entire sales cycle pre-sale through post-sale
- Cultivate a partnership perspective for both parties with a win-win mentality
- Partner with strategic clients to achieve their goals and identify new opportunities for business value
- Presentation to clients including Platform walkthroughs
- Own the customer relationship and collaborate strategically with internal and external stakeholders to solve client challenges
- Understand the specific industry, company and role-based challenges of the clients you work with
- Ensure customer feedback is communicated back to internal collaborators and action taken
- Stay current with hiring strategies, and the countries our clients are doing business in.
- Self-generate leads and opportunities by outbound prospecting
Practicals
- You'll report to: Manager, Sales
- Team: Sales
- Location: Anywhere in the World
- Start date: As soon as possible
Remote Compensation Philosophy
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
The base salary range for this full-time position is between $59,460 USD to $200,700 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
Application process
- Interview with recruiter
- Interview with future manager
- Interview with team members (no managers present)
- Interview with VP of Sales
- Prior employment verification check
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