What are the responsibilities and job description for the Office Manager position at RemX - Accounting & Finance Staffing?
Job Description
RemX is proud to be working with a well established organization in pest control services. Who is seeking a best in class experienced Office Manager to join their team in Buford, Georgia area. Immediate hire! Onsite -local candidates only
Office Manager Responsibilities:
RemX is the professional staffing division of EmployBridge, America’s Leading Workforce Specialist.
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We offer a variety of staffing solutions, including:
Temporary, temp-to-hire, direct hire
Independent contract placements
Executive search
Managed staffing and outsourced workforce solutions
RemX is the professional staffing division of EmployBridge, America’s Leading Workforce Specialist. When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We offer a variety of staffing solutions, including: Temporary, temp-to-hire, direct hire Independent contract placements Executive search Managed staffing and outsourced workforce solutions
RemX is proud to be working with a well established organization in pest control services. Who is seeking a best in class experienced Office Manager to join their team in Buford, Georgia area. Immediate hire! Onsite -local candidates only
Office Manager Responsibilities:
- Provide excellent customer service through active listening and problem solving that inspires customer loyalty.
- Ensure all day-to-day customer related activities are dealt with in a courteous, accurate, timely manner, adhering to business standards.
- Build and maintain strong customer relationships to encourage repeat business.
- Identify and report key trends and issues from all communication channels and update information and responses based on those trends.
- Perform daily customer service-related tasks via phone, email, or other messaging systems with an emphasis on proactive outreach.
- Answer and log calls from customers, technicians, and management in internal, secure system
- Provide education and personalized customer service to answer any questions and keep customers on schedule for their appointments.
- Recommend products and services that align with customers needs, focusing on upselling premium options.
- Demonstrate product features, benefits, and unique selling points effectively.
- Perform collections calls on customer’s past due accounts.
- Schedule appointments for new and recurring pest control services.
- Assist in monitoring daily technician schedules to ensure timely completion of services.
- Appropriately escalate inquiries or issues to management.
- Assist with special projects assigned by management.
- High School Diploma/GED, college degree in Business Administration preferred
- 1 years of experience in Customer Service.
- Must have experience with lawn care, sprinkler system or pest control industry.
- Experience with Microsoft Office Suite
- Self-motivated and have a strong work ethic
- Good aptitude for basic math-- necessary for doing calculations related to sales and service
- Excellent customer service skills, experience working directly with end customers within a fast-moving and dynamic organization.
- detailed oriented and understand the importance of customer service!
- Ability to multi-task and work in an extremely fast-paced environment.
- Exceptional customer-facing and interpersonal skills, both written and verbal.
RemX is the professional staffing division of EmployBridge, America’s Leading Workforce Specialist.
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We offer a variety of staffing solutions, including:
Temporary, temp-to-hire, direct hire
Independent contract placements
Executive search
Managed staffing and outsourced workforce solutions
RemX is the professional staffing division of EmployBridge, America’s Leading Workforce Specialist. When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We offer a variety of staffing solutions, including: Temporary, temp-to-hire, direct hire Independent contract placements Executive search Managed staffing and outsourced workforce solutions
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