What are the responsibilities and job description for the Host position at Renaissance Allentown?
JOB DESCRIPTION
TITLE: Host/Hostess REPORTS TO: Director of Food & Beverage
JOB #:
DATE: DEPARTMENT: Food and Beverage
GENERAL PURPOSE
Greet and seat all guests and ensure a quality dining experience.
ESSENTIAL DUTIES/RESPONSIBILITIES
Ensure all tables are properly set before seating guests.
Maintain seating chart, which includes “Open table” reservation system for rotation purposes.
Greet and seat guests properly and issue menus.
Answer phone properly and follow all reservation procedures.
Follow accurate cash handling and room charge procedures.
Organize and maintain a clean service podium.
Full-time or Part-time offered.
Scheduled hours and days may vary based on need.
OTHER DUTIES/RESPONSIBILITIES
Maintain an inventory of needed supplies.
Ensure all menus are clean before shift.
Be familiar with hotel facilities and their location and hours.
JOB QUALIFICATIONS
Knowledge
Communication and hospitality skills.
Ability to read, speak, and write English.
Ability to answer phones.
Ability to work with money.
Skills
Must have excellent hearing in order to answer telephone and take reservations.
Must have excellent speech communication skills to be able to answer telephone, greet guests, take reservations and solve any issues that might arise.
Must have excellent literacy to be able to take reservations.
Abilities
10% limited lifting - 30 lbs. clearing tables and buffets, pulling tables.
70% bending to pick up - general cleanliness.
Continually walking at a fast pace.
Continually standing 100% of the time.
Climbing stairs up to approximately 3 steps 50% of 8 hour shift.
Education/Formal Training
No formal education required.
Experience
One year cash handling work experience.
Material/Equipment Used
Chemicals/agents: Serno, Windex.
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location