What are the responsibilities and job description for the Receptionist position at Reno Behavioral Healthcare Hospital?
The Receptionist is responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, as well as additional clerical duties.
KEY RESPONSIBILITIES:
- Answers telephones and directs the caller to the appropriate employee. Will transfer a caller to an employee’s voice mailbox when the employee is unavailable.
- Greets and directs visitors and patients that present in the lobby area.
- Takes and retrieves messages for various personnel.
- Provides callers with information such as company address, directions to the company location, fax and phone numbers, company website and other related information.
- Receives, sorts and forwards incoming mail.
- Provides assistance to the Intake Department with patient data entry and forms.
- Assists with other related clerical duties for other departments.
MONDAY - FRIDAY from 9:00am - 5:30pm
- High school degree or GED
- One (1) year PBX and/or receptionist experience strongly preferred
- Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint)
- Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines
- Excellent verbal, interpersonal and written communication skills
- Ability to work with people with a variety of background and educational levels
- Ability to work independently and as part of a team
- Good judgment, problem solving and decision-making skills
A full benefits package is available the first of the month following just one month of employment!
This package includes Medical (three plans to choose from), Dental (two plans to choose from), Vision, Life Insurance options, including plans for spouse and children, 401(k), Pet Insurance, Identity Theft insurance, Tuition Reimbursement, Short Term Disability, Long Term Disability, and a very generous PTO plan and more!
