Houseperson

Starting Rate $17.00

GENERAL SUMMARY OF DUTIES : Under direction of the Lead Houseperson and Section Supervisors, cleans assigned guest and employee areas of hotel, as well as assisting Guest Room Attendants.

Dust, vacuum, and clean the following areas of the Hotel : hallways; lobby; service and guest elevator tracks; vending areas;

storage and supply areas; emergency stairwells; exit areas; and other areas as assigned. Ash urns in guest elevator lobbies must be maintained throughout your shift.

• Assist in minor maintenance, such as changing light bulbs, unplugging toilets, etc.
• Report more serious problems to the Floor Supervisor / Housekeeping Office.
• Respond promptly to guest requests and deliver guest convenience items as needed.
• Collect soiled linen and trash from GRA carts. Physically stock and maintain linen and supply rooms.
• Assist Guest Room Attendants as assigned; deliver supplies to GRA carts as needed including full cleaning bottles.
• Clean guest room glasses daily.
• Perform heavy duty maintenance and cleaning as assigned.
• Remove Room Service dishes from guest room hallways for prompt pick-up.
• Check all lamps and fixtures in your assigned area for burned out bulbs.
• Work additional hours on short notice as requested by supervisor, in order to accommodate one of the following : staffing emergency, employee absence, fluctuation in business levels, special projects, etc.
• Understand and follow Orientation manual, Housekeeping manual and Emergency / Evacuation procedures.
• Learn and uphold the quality customer service standards of the Silver Legacy Resort at all times.
• Personal appearance standards are to be maintained at all times.
• Complete training of Bloodborne Pathogen procedures.
• Attend regular departmental meetings as scheduled.
• Regular, punctual and predictable attendance and ability to work flexible hours, including overtime, which is required.
• Other job related duties as may be assigned.
• Exemplifies our core values, family style service, our mission and vision.
• Exemplifies our DEI (diversity, equity, inclusion) culture.
• Perform other job related duties as assigned.

PERFORMANCE REQUIREMENTS : (Knowledge, Skills and Abilities) Good organizational skills. Understand and comply with all company and departmental rules and regulations, policies and procedures.

Skill in establishing and maintaining effective working relationships with staff and guests. Ability to read, and communicate verbally in English and Spanish.

Self-motivated, detail oriented. Possess initiative, high energy level. Well groomed, good personal hygiene. Knowledge of chemical use, OSHA regulations, and Biohazard clean-up procedures.

EDUCATION AND EXPERIENCE :

Education : High school education or equivalent preferred.

Experience : Previous housekeeping experience is recommended but not required.

Certificate / License : None required.

TYPICAL WORKING CONDITIONS : Work may be performed in confined areas, which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated.

Work entails use of solvents / oils, mechanical and electrical devices. May come into contact with fumes / odors and dirt / dust.

Work is done in high places and occasionally on slippery surfaces. Constant awareness is required of surrounding areas to insure safety of employees and guests.

Constant contact with co-workers and guests.

TYPICAL PHYSICAL / MENTAL DEMANDS : (May be required in order to perform the essential functions of the position). Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps).

Frequent standing, walking, repetitive use of both hands to include light and firm / strong grasping and finger dexterity, near / far visual acuity, depth perception, field of vision, accommodation and ability to see colors;

occasional reaching overhead, pushing / pulling over 100 lbs., lifting / carrying; seldom requires sitting, bending over, crouching, kneeling, crawling, climbing, balancing, lifting / carrying up to 50 lbs.

Requires simple reading writing and math skills, the ability to perform simple tasks, and coordination. Must be able to follow instructions, influence others, meet time requirements, memorization skills and use independent judgment.

GUEST SERVICE (INTERNAL / EXTERNAL) STANDARDS : Employee is required to meet and deliver our core values, service standards, and family style service.

NOTE : This job description in no way states or implies that these are the only duties to be performed by the Team Member occupying this position.

This position will be required to perform any other job-related duties as assigned.

Last updated : 2024-10-01

Salary : $17