What are the responsibilities and job description for the Bilingual Customer Service Representative position at Rent A Center Franchise?
ESSENTIAL FUNCTIONS:
Develops and build client relationships
Call all active customers
Establishes monthly goals and develop strategies to achieve those goals
Ability to "multitask", to shift priorities quickly
Detail -- oriented, disciplined
Good listener
Strong work ethic
Problem solving mentality
High energy level
Enthusiastic attitude
Team player
Be familiar with our operations, systems and policies and follow them
Ability to manage diverse personalities, strong written and oral communication
Basic computer knowledge
Telephone skill
Sales Skills
Organization skills
Professional appearance
Maintain and update customer database
Clean furniture and appliance
Bilingual preferred
What we offer
Vacation days
Holidays
Five day work week
No Sundays
Health insurance
Life insurance
Employee Purchase Discounts
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
License/Certification:
- TEXAS DRIVER LICENSE (Required)
Work Location: One location