Customer Service Representative

POSTED ON 11/6/2022 AVAILABLE BEFORE 2/26/2023
Rep Fitness Hired Organization Address Denver, CO Full Time

Job Posting for Customer Service Representative at Rep Fitness

Description

Duties & Responsibilities:

  • Provide world class service to customers primarily through email, chat and phone.
  • Respond promptly to customer inquiries, issues, and taking initiative to find solutions.
  • Manage customer accounts, recording details of all actions taken.
  • Communicate and coordinate with internal departments to ensure customer issues are processed as instructed by customer, and as cost efficient as possible for the company.
  • Ability to embody Grit, Integrity, Positive Attitude, Teamwork w/out Ego, Initiative, and Follow Through on a day to day basis.

Requirements

Requirements & Qualifications:

  • Typing speed above 60 WPM (words per minute). Test will be required prior to hiring.
  • Demonstrated interest in fitness, weightlifting, CrossFit, etc is preferred.
  • High school diploma, or 1-3 years in an order processing/customer service role.
  • Attention to detail and accuracy.
  • Excellent verbal and interpersonal communication and organizational skills.
  • Ability to work independently, rank priorities and execute accordingly.
  • Demonstrated proficiency with PC applications, such as web based email programs, Microsoft Office, etc.
  • Fun and positive attitude

Benefits:

  • $20-$21 per hour to start, and evaluations yearly after that.
  • Full health, vision and dental coverage (no deductions out of your paycheck!).
  • 401k Plan with employer matching options.
  • Employee gym.
  • Employee discount on equipment.
  • Awesome co-workers!
  • Work for a rising start-up company. We are growing quickly!

Job Type: Full-time


Shifts: M-F 9am-5pm, M-F 11am=7pm, and Sat-Wed 8-4


Benefit Conditions:

  • Waiting period may apply

Communication method(s) used:

  • Email
  • Phone
  • Chat

Work Remotely

  • No

Job Type: Full-time


Pay: $20.00 - $21.00 per hour


Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Schedule:

  • 8 hour shift

Experience:

  • Customer Service: 1 year (Required)

Education:

  • Bachelor's (Required)

Work Location: One location

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