Dispatcher

Republic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world.

We are Sustainability in Action our promise to be environmentally responsible and to help our customers be environmentally responsible too.

Why choose Republic?

Joining Republic isn’t just about taking on a new job, it’s about making a commitment to create a more sustainable world together.

Our people provide an essential service, serving and impacting customers, neighborhoods, and communities everywhere.

As a company, we are proud of our values and encourage those who share in our aspirations to join our team :

• We protect our colleagues and communities through safe practices everywhere, every day.
• We are committed to serving our customers and communities by going above and beyond to exceed expectations.
• We take action to improve neighborhoods and communities by being environmentally responsible and creating a more sustainable world.
• We are driven to deliver results in the right way.
• We encourage a human centered culture that honors the unique potential and dignity of every person.
• Early morning shift starts 4 : 30 am

POSITION SUMMARY : The Dispatcher-ES is responsible for the coordination of the utilization of drivers, trucks and equipment to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers.

At some work locations, the Dispatcher-ES will also be responsible for accurately and efficiently monitoring and recording waste volumes entering the post-collection site, as well as collecting appropriate usage fees from customers.

PRINCIPAL RESPONSIBILITIES :

Ensures maximum productivity by achieving or exceeding Company-established goals by successfully routing drivers.

Assigns loads to drivers based on designated routes, jobs and driver location.

Monitors route time intervals for gaps.

Monitors employee hours to minimize overtime.

Balances the distribution of hours between drivers.

Monitors driver times to ensure compliance with Department of Transportation (DOT) regulations.

Ensures driver DOT logs are current before dispatching drivers.

Collects daily pre- and post-trip inspections.

Creates work orders for the shop.

Collects completed work orders and enters data into tracking spreadsheet or other systems.

Performs other job-related duties as assigned or apparent.

At some work locations :

Determines content of material entering facility to remain compliant with permit and properly bill the customer.

Notifies supervisor or manager of special waste or other incoming special loads; directs or dispatches as necessary; processes requirement paperwork and performs other duties as necessary to process special loads.

Receives payment from customers and provide receipts.

Balances the daily receipts to ensure accurate recordkeeping and appropriate billing and deposit receipts into the sage depository.

QUALIFICATIONS :

Experience in a customer-facing position.

One year of experience in the waste services, environmental services, or oilfield industries.

Experience with DOT hazardous material handling and transportation codes.

MINIMUM REQUIREMENTS :

High School diploma or GED.

Minimum of 2 years of experience driving or dispatching heavy commercial vehicles.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in :

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

EEO STATEMENT : Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

Last updated : 2024-03-25