What are the responsibilities and job description for the Dispatcher position at Republic Services?
POSITION SUMMARY: A Dispatcher is responsible for the coordination of the utilization of drivers, trucks and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers.
PRINCIPAL RESPONSIBILITIES:
- Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
- Assign loads to drivers based on designated routes and driver location.
- Prepare, update and dispense the daily route schedule.
- Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations.
- Ensure route completion via the driver check-in process.
- Courteously interact with customers, as required.
- Report driver performance issues or concerns to appropriate management for resolution.
- Follow all required safety policies and procedures.
- Perform other job-related duties as assigned..
QUALIFICATIONS:
- Experience in a customer-facing position.
- Two years of prior experience working as a dispatcher preferred.
MINIMUM REQUIREMENTS:
- High School Diploma or GED.
Salary : $1 - $1,000,000
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