Title: Admissions Coordinator
Job Category: Professional: Clinical
Line of Business: Rehab Without Walls Services
Branding: Rehab Without Walls
About this Career Opportunity: Coordinates referral process from initial referral through admission. Functions as primary contact for all admission-related activities and communications, both internally as well as with external customers to ensure smooth transition of client from referral source to company. Works under minimal supervision.
- Abides by and demonstrates the company’s Mission, Vision, and Values through both behavior and job performance on a day-to-day basis.
- Initial point of contact for referrals: gathers relevant data, identifies clinical needs, and completes Referral Intake Sheet.
- Communicates with Admissions Manager to determine appropriateness of referral.
- Verifies benefits and discusses any potential issues with Admissions Manager and/or Director of Clinical Management (DCM.)
- Staffs cases with appropriate team members, with input from Admissions Manager and/or DCM as needed.
- Works closely with Admissions Manager/Pre-Admission Screeners to set up Pre-Admission Screen and initiates contact with funding source to begin authorization process.
- Keeps referral sources updated with status of staffing and authorizations, as appropriate.
- Works closely with Admissions Manager to prioritize referrals and pending admissions for timely processing and follow up.
- Once PAS is complete, distributes to payer and any other required parties for authorization purposes and follows up as needed to ensure timely review and processing of authorizations.
- Obtains initial authorizations for services with assistance of Admissions Manager, as needed. Completes insurance verification forms with this information; generates and sends authorization confirmation letters to funding sources.
- Follows up, as needed, with all involved parties (both internal and external) to assure adequate communication of clinical information and financial status, and well as pending authorizations and start of care dates.
- Completes all startup paperwork and distributes accordingly, including preparation of clinical packets for team.
- Obtains therapists’ treatment schedules and schedules initial team teleconference. Coordinates case openings with Clinical Coordinators (CCs), including identifying missing information or clarification needs for CC to address at case opening.
- Ensures physician orders are obtained prior to start of services.
- Maintains referral log.
- Maintains contract binders.
- Works in conjunction with DCM to maintain weekly staffing logs, monitor therapists’ availability/vacations and identify current staffing trends and needs for recruitment purposes.
- Assists with miscellaneous office tasks as needed including answering phones, maintaining forms files, creation of Home Binders, and other projects as identified by ED/DCM.
- Maintains the highest standard of professional conduct in relation to information that is confidential in nature. Shares information only when the recipient’s right to access is clearly established and the sharing of such information is clearly in the best interest of the person served.
- Adheres to and participates in Company’s mandatory HIPAA privacy program / practices and Business Ethics and Compliance programs / practices.
- Assists with miscellaneous office tasks, as needed, including answering phones, maintaining form files, creation of Home binders, and other projects as identified by ED/DCM.
- Performs other duties as assigned in response to the person receiving services, office and/or program needs.
Position Requirements
- Minimum of Associate’s degree or the equivalent
- Broad knowledge of medical terminology
- Proficient computer skill including Microsoft Word and Excel
- Demonstrates strong organization skills and attention to detail
- Able to function in position with minimal supervision
- Effective and professional interpersonal, verbal, and written communication skills
- Successfully completes any/all required pre-employment evaluation test(s) per policy in each assigned area of practice
Additional Information
PRN admission support
Benefits
Our Company offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.
About Rehab Without Walls Services
Rehab Without Walls (RWW) NeuroSolutions started more than 30 years ago. RWW originally designed a program helping brain injury, spinal cord injury, and stroke patients using real-life activities in their own environment. Today, RWW is still removing walls, breaking barriers and rebuilding lives. But RWW is also connecting the neuro-rehab continuum, providing expertise in the right place at the right time with outpatient and residential services in addition to groundbreaking home and community rehab.
RWW services start with the understanding of a patient’s health, lifestyle and goals. RWW then assembles a team of neuro-trained therapists who work across therapy disciplines to create a truly personalized program that blends scientifically backed rehab protocols with the patient’s real-life activities. It’s a combination that delivers better results during the recovery journey and into the future.
Our Company is an Equal Opportunity Employer. Our Company does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.
20818 44TH AVE W STE 170 and 270, LYNNWOOD, WA 98036-7709 USA