What are the responsibilities and job description for the Account Manager (Remote) position at Rescue Agency?
The Company
Rescue is a full-service marketing agency with a mission to make healthy behaviors easier and more appealing. Since our founding in 2001, Rescue has been exclusively focused on researching, developing, and implementing positive social change campaigns in public health. We provide research, strategy, creative, production, web, traditional media, social media, policy change, youth engagement and experiential marketing services to government, non-profit, and healthcare clients in over 25 states and provinces, as well as to federal government agencies.
Rescue’s health behavior change marketing campaigns focus on topics such as tobacco, obesity, substance and alcohol prevention; the promotion of exercise, eating healthy foods, early childhood development, and after school programs; and other topics that promote healthy living. Rescue’s behavior change campaigns focus on diverse populations within teen (13 - 17), young adult (18 - 26), and adult (18 ) populations in both rural and urban areas, resulting in a wide variety of campaign styles and strategies.
We believe that marketing can do more than sell goods, it can create good, and we are looking for team members that are ready to work hard to create a healthier world.
The Job
The Account Manager is responsible for planning, management and oversight of all creative development, and social and digital brand activities. The job of the Account Manager entails activities pertaining to, but not limited to:
Day-To-Day Activities:
Creative Development
- Implement strategies that follow Rescue’s research recommendations;
- Work closely with Rescue’s Media and Strategy team to develop digital and supporting channel marketing campaigns to drive awareness and engagement;
- Direct and collaborate with Rescue team members to create campaign-related collateral, such as commercials, graphic design, web design, and social media following set protocol;
- Write Creative Request briefs and champion work through the creative development and approval process.
Campaign Management
- Provide timely reports on campaign progress to Rescue staff and client;
- Manage ongoing deliverables on a weekly basis;
- Lead outreach to various campaign-related subcontractors and media companies;
- Track tasks and deliverables using project management tools (e.g. Teamwork, Basecamp, Zoho, etc.);
- Communicate effectively with team members in multiple departments to bridge communication gaps;
- Consult with manager to develop task lists and maintain a clear view of the work to be done;
- Manage cross-discipline project timelines and ensure client deliverables are on time;
- Assist in the process of paid digital and paid social media planning and buys.
Budget Management
- Plan, manage and reconcile campaign budgets on a monthly basis
- Partner with internal production team to develop production-specific budgets to support the campaign
Client Management
- Serve as primary day-to-day contact for client inclusive of preparing and presenting all monthly/quarterly client reporting to share strategies, timelines, deliverables, impact and results;
- Assist in maintaining and growing client relationships;
- Assist in managing client expectations based on what they want in a specific deliverable and provide realistic timelines to complete any given deliverable;
- Assist in relaying creative changes from client to Rescue’s creative team.
Required Qualifications:
- 7 years relevant experience OR Bachelor's Degree 2 years relevant experience OR Master's Degree;
- Experience managing and juggling multiple priorities and projects or accounts requiring effective time management and organizational skills;
- Excellent written, verbal, and presentation communication skills;
- Experience with active listening to fully understand and respond to issues, concerns or questions;
- Ability to work to collaborate across cross-functional teams and projects;
- Experience working on public health projects/topics.
Preferred Qualifications:
- Experience with government clients;
- Creative experience to support creative team members and develop new media;
- Ability to quickly identify and solve problems;
- Ability to see the big picture while keeping track of details;
- Ability to identify when suggestions by others don’t correspond with research or past experiences and engage and influence team members while demonstrating professionalism;
- Ability to excel in high-stress, fast-paced environments.
Location: Richmond, VA. Rescue is a remote work-friendly employer. With limited exceptions, remote work is allowed on a case-by-case basis. Please contact Careers@RescueAgency.com if you have any questions.
Status: Full-time
Benefits: Learn more about the benefits of working at Rescue here: http://rescueagency.com/careers/
Travel: Quarterly travel to clients, as needed.
If you’re ready to join our team of mission driven talent challenging the status quo, we’d love to meet you! Check out our Careers page at rescueagency.com/careers for more information about what it’s like to work at Rescue, and the benefits that we offer to our team members.
The Fine Print
Environment:
All business-related environments are tobacco-free.
COVID-19 Vaccine Mandate:
All employees hired must be fully vaccinated against COVID-19 prior to their first day of employment. This includes employees who telecommute and work remotely. For Pfizer or Moderna, that is two weeks after an employee has received the second dose in a 2-dose primary series. For Johnson and Johnson (J&J)/Janssen, that is two weeks after an employee has received a primary single-dose.
Physical Requirements:
Able to remain in a sitting position for prolonged periods of time and stoop, bend, reach, climb stairs, and move freely throughout the building for the performance of duties. Able to read from a computer or laptop monitor for several hours at a time including fonts of various sizes from a variety of sources. Able to travel nationwide as needed to meet with clients, coworkers, or attend meetings and seminars.
The Application
All applications must be submitted through Rescue’s online careers system (unless you qualify to request a reasonable accommodation, as detailed at RescueAgency.com/careers). We do not accept applications via email, mail, fax or in-person delivery. Please send questions to careers@rescueagency.com.
PLEASE NOTE: All email correspondence that you receive from Rescue Agency will be sent through an ‘@rescueagency.com’ email address. We recommend that you disregard any emails posing as authentic Rescue Agency accounts (e.g. @rescueaggency.com or rescueagency.jobs@gmail.com). If you receive a message from a Rescue employee, you can verify the legitimacy of the message by contacting us at careers@rescueagency.com.
Rescue | The Behavior Change Agency is an EEO/Minority/Female/Disability/Protected Veteran Employer
If you’re ready to join our team of mission driven talent challenging the status quo, we’d love to meet you! Check out our Careers page at rescueagency.com/careers for more information about what it’s like to work at Rescue, and the benefits that we offer to our team members.
The Fine Print
Environment:
All business-related environments are tobacco-free.
COVID-19 Vaccine Mandate:
All employees hired must be fully vaccinated against COVID-19 prior to their first day of employment. This includes employees who telecommute and work remotely. For Pfizer or Moderna, that is two weeks after an employee has received the second dose in a 2-dose primary series. For Johnson and Johnson (J&J)/Janssen, that is two weeks after an employee has received a primary single-dose.
Physical Requirements:
Able to remain in a sitting position for prolonged periods of time and stoop, bend, reach, climb stairs, and move freely throughout the building for the performance of duties. Able to read from a computer or laptop monitor for several hours at a time including fonts of various sizes from a variety of sources. Able to travel nationwide as needed to meet with clients, coworkers, or attend meetings and seminars.
The Application
All applications must be submitted through Rescue’s online careers system (unless you qualify to request a reasonable accommodation, as detailed at RescueAgency.com/careers). We do not accept applications via email, mail, fax or in-person delivery. Please send questions to careers@rescueagency.com.
PLEASE NOTE: All email correspondence that you receive from Rescue Agency will be sent through an ‘@rescueagency.com’ email address. We recommend that you disregard any emails posing as authentic Rescue Agency accounts (e.g. @rescueaggency.com or rescueagency.jobs@gmail.com). If you receive a message from a Rescue employee, you can verify the legitimacy of the message by contacting us at careers@rescueagency.com.
Rescue | The Behavior Change Agency is an EEO/Minority/Female/Disability/Protected Veteran Employer
#LI-Remote #REMOTE
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