What are the responsibilities and job description for the Housekeeper position at Residence Inn Green Bay?
Job Summary: To provide and maintain clean and comfortable guest rooms to ensure high levels of guest satisfaction. Also provide friendly and courteous service to each and every guest you come in contact with.
Responsibilities
- Pick-up room reports and keys to assigned areas daily. All keys must be signed out at the start of your shift and signed in at the end of your shift in the key control log.
- Proceed to the laundry area to pick-up your assigned cart and necessary supplies which will be handed out by your supervisor.
- Always be careful not to make excessive noise in the guest room areas. You never know when you may disturb a guest, and this applies at any time during the day or night while you are on the floor.
- Check-outs will be done first. The only exception to this is a special request.
- Report all rooms listed as do not disturb to your superior for approval.
- Sheets are to be changed in every room, every day, unless specified by the guest or brand mandated program.
- Continue from room to room as assigned, being careful to observe all Do Not Disturb signs.
- Clean rooms according to established procedures; return cart to linen room at end of shift.
- Each associate is expected to carry out all reasonable requests by management.
- Be flexible in regard to work schedule.
- Attend and participate in daily huddles
- Report to work on time and in proper and clean uniform, including name tag.
- Be knowledgeable about daily hotel operations. Be up-to-date with all changes, new procedures and events.
- Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel.
- Handle all duties according to hotel policies, procedures, internal rules and standards
- Have knowledge about all emergency procedures and know how to act on them.
- Report any unusual occurrences or requests to the manager.
- Assist fellow associates in their jobs when able to improve daily operations of the hotel
- Perform all other duties as assigned.
- Must have a valid drivers license, Proof of insurance and pass as approved driver.(If applicable)
PHYSICAL REQUIREMENTS
Masks Required
Sitting rarely
Walking frequent
Climbing stairs occasionally
Standing constantly
Crouching/bending/stooping occasionally
Reaching occasionally
Grasping frequently
Pushing/pulling occasionally
Near vision constantly
Far vision frequently
Hearing constantly
Talking constantly
Smell constantly
Taste constantly
Lifting/carrying up to 50 lbs.
Work Remotely
- No
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Cleaning Experience: 1 year (Preferred)
- Hotel Experience: 1 year (Preferred)
Work Location: In person
Salary : $15