What are the responsibilities and job description for the Clerical position at ResourceMFG?
Assign inbound trucks to designated dock doors. •
Complete logs and reports.
• Answer phones and respond to customer requests.
• Setup, control and maintain all related files for customer stored materials.
• Manage the shipment and receipt of all products, materials, and supplies
. • Collaborates and communicates with logistics technicians, and other involved in the shipment and receipt of products.
• Tracks, traces, and updates the status of incoming and outgoing shipments.
• Maintains a clean, neat area.
• Identify, research, and resolve customer issues using the proper computer operating systems.
• Engages with vendors and drivers with a positive attitude.
• Provides additional backup support for shipping and receiving departments.
• Other duties as assigned.
Good written and verbal communication skills
• Strong sense of time organization and urgency
• Able to work independently or as a team.
• Ability to establish priorities and accomplish multiple tasks.
• Proficient Data Entry skills.
• Ability to follow through and provide excellent customer service.
* 1 year Customer Service
