What are the responsibilities and job description for the IT Support Technician position at ResourceMFG?
Sr IT Support Technician Needed in Manufacturing at “Type Company” in South Jacksonville for ResourceMFG / Remedy Workforce Specialist
Schedule: is Monday through Friday, 8 am to 4:30 pm with a 30-minute lunch (or 8 to 5 w/1 hour lunch).
Pay: $28/hr (weekly pay) Temp to hire potential after 6 months.
Position Summary: Ensure all plant-wide systems are securely connected and performing smoothly to serve the needs of the user base. Perform day-to-day maintenance and repairs, including software and computer installations and upgrades, routine automation, security maintenance, troubleshooting, training, and end-user technical support
Job Requirements:
- Associate’s degree in Computer Science, Management Information Systems, or equivalent course of study is preferred.
- 5 years of experience successfully troubleshooting large, complex networks.
- Education or experience with server configuration and security in Windows and Linux environments, backup and security procedures, performance monitoring tools, etc.
- Education or experience with Microsoft Active Directory.
- Must be able to diagnose problems related to servers, network equipment and PCs. Coordinate and perform change management including updating servers and software.
- Must be available on ‘off hours, including Sunday afternoons, to perform necessary changes
DUTIES & RESPONSIBILITIES:
- Provide technical support and training for both hardware and software issues that our users encounter.
- Manage the configuration and operation of client-based computer operating systems.
- Monitor the system daily and respond immediately to security or usability concerns.
- Create and verify backups of data.
- Respond to and resolve help desk requests.
- Installing and configuring all IT equipment including updates, patches, hardware, and connectivity.
- Administrative infrastructure, including firewalls, databases, malware protection software and other processes.
- Review application logs.
- Install and test computer-related equipment.
- Being on-call as needed to provide user support.
- Coordinate and plan any upgrades to software, hardware, or production equipment with local management to ensure they meet corporate standards and policies.
- Reporting ongoing concerns and collected metrics to the IT Operations Manager
Remedy Benefits:
- Weekly Pay (Every Friday with Pay Card or Direct Deposit)
- Free Online Courses with Penn Foster
- Medical, Dental, & Vision (provided while working as a Remedy employee until you get permanent!)
- Dedicated office team there for your support while on assignment
INTERESTED! APPLY TODAY for immediate consideration!
In person interview sessions will be held by invite only from the Southside Branch text message directly. We will follow up for your next steps.
Please note a resume must be submitted to client for review. Email yours to SOUTH@RemedyWFS.com titled ” Sr IT Support Technician ” If you do not currently have an updated resume the in-office team can help you create one. Email us “Resume Help” for next steps.
