Human Resources (HR) Operations Manager

Resources For Human Development, Inc.
Philadelphia, PA Full Time
POSTED ON 11/9/2022 CLOSED ON 1/6/2023

Job Posting for Human Resources (HR) Operations Manager at Resources For Human Development, Inc.


HR Operations Manager

Description/Job Summary

RHD is thrilled to announce we are hiring for an Operations Manager for our Human Resources Department!


RHD offers employees:

-Comprehensive benefits
-Body and Mind Wellness Opportunities
- Growth & Continuous Learning Environment
- Generous Paid Time Off & Sick Time.
- 12 Paid Holidays


The Human Resources Operations Manager (OM-HR) is supports the strategic and administrative duties of Human Resources teams that is comprised of the Payroll, Benefits, Human Resources, Learning and Development, HRIS, HR Compliance, Employee Resources, and Wellbeing. The position requires advanced and well-developed, critical thinking, problem solving and analytical skills, the ability to manage to deadlines, and consistent and reliable use of effective communication. This manager must be an innovator, change maker, creative thinker and coalition builder.

This role will also provide participate in the development, implementation and management of all related technological platforms, dashboards and other performance metrics across the teams. The qualified canidate must be able to understand and represent the position and priorities of the Chief Human Resource Officer and other team leaders.


Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.


Responsibilities/Duties

Advanced project management skills:

• Management of multiple projects, and timelines while maintaining high level of quality and attention to detail

• Change management, communication, and stakeholder engagement

• Excellent oral, written, verbal and analytical skills. Proficiency in Microsoft Office, including Excel and presentation tools

• Demonstrate initiative and creativity in solving problems, identification and resolution of barriers and needs

• Demonstrate strong relationship-building, organizational, and planning skills

Working on a team to provide leadership and management on the HR Initiatives:

• Operational initiatives, budget initiatives, strategic initiatives, etc.

• Develop and implement strategies to solicit stakeholder feedback

Ensuring the completion of miscellaneous reporting as requested by, but not limited to:

• Government and/or regulatory entities (DOL, BLS, etc).

• Internal RHD reporting (Board reports, Executive reports, departmental reports, dashboards & KPIs, etc)

• Ability to develop presentation materials (charts, graphs, etc) on KPIs and other metrics




Required Experience

• 8-10 years experience in HR related fields, with 2-3 yrs managing HR staff

Required Education

  • Minimum Bachelor Degree


Required Qualifications

Ability to manage multiple projects, while maintaining high level of quality and attention to detail.

Excellent change management skills

Excellent oral, written, verbal and analytical skills.

Proficiency in Microsoft Office, including Publisher.

Proven ability to:

Demonstrate initiative and creativity in solving problems, and,

Demonstrate strong relationship-building, organizational, and planning skills.


Program Summary

We are a different kind of company – no divisive walls, no cubicles, no private offices. Our experience has shown that in a relaxed atmosphere where employees have the chance to deal openly and directly with each other, the work environment is significantly better, communications are clear, and attitudes remain positive. We emphasize group decision-making and empowerment, so that staff has maximum authority, creativity, freedom and support to help meet the needs of the people we serve.

RHD is a values-driven organization that approaches the work we do and how we interact with each other with a basic principle of respect for the dignity and worth of everyone. All RHD employees are invited to participate in ongoing dialogues to challenge and improve our work culture. We do not merely encourage all members of the corporation to support and promote the organizational values, we require that they do so.

Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.

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