OD and Training Specialist

The Organizational Development and Training Specialist is an integral member of the Learning & Development team.   Utilizing a systems-thinking framework, the ODTS supports key talent management strategies for sustaining a high-performance organization in alignment with RHD’s mission, values, culture and strategic priorities. This hybrid position facilitates organizational initiatives across the corporation that enhance our human resource capacity, demonstrates strategic thinking to increase efficiency, identifies and develops best practice standards, and provides ongoing assessment and diagnostics that uncover trends, insights, organizational issues/needs, and then designs and delivers learning solutions for improving organizational performance. 

Organizational Development

• Conducts needs assessments for programs and departments
  • Assess and identify organizational trends, issues, needs and challenges that impact effectiveness
  • Conduct diagnostic work flow/process analysis
• Create and implement interventions that advance the organization’s goals and objectives
  • Facilitate cross functional collaboration
  • Achieve both quantitative and qualitative outcomes with organizational initiatives
• Support employee engagement efforts
  • Create and implement interventions and activities that connect employees with organizational strategic goals
  • Support the effective development of teams throughout the organization
• Provide consultative supports to organization and program leadership
  • Consult to subject-matter experts
  • Facilitate strategic thinking and planning
  • Identify best practice models and processes
  • Support leadership onboarding, assessment and development
  • Develop recommendations for improving organizational performance

• Facilitate small and large groups
  • Facilitate and support systems transition, transformation, and restructuring processes
  • Facilitate large organizational change processes
  • Design and facilitate retreats and staff development activities
• Manage projects and efforts that support the organizational culture
  • Facilitate and support the effective resolution and management of group conflict
  • Conduct RHD values education and implementation work locally and nationally
  • Facilitate stakeholder assessment and engagement in organizational dynamics, culture and change

Instructional Design and Training Development

• Conduct needs assessments to support the design, development and implementation of training and learning solutions through surveys, interviews, focus groups and observation
• Utilize adult learning principles and proven methodologies to design training and learning solutions in both the ILT and vILT environments in alignment with organizational goals and objectives and comprised of engaging and interactive components
• Measure effectiveness of training and learning solutions through evaluation and analysis of tests/quizzes, surveys, focus groups, interviews, performance outcomes, relevant data, reports and documentation
• Utilize the Learning Management System to implement and deliver learning and training solutions

Minimum of three years demonstrating experience within the organizational development field and L&D space. Prior experience providing consultation and learning solutions to staff working in both residential and community-based human service settings a plus.

• Specialized knowledge- Experience in and/or knowledge of the field of human services, organizational systems and adult learning theories and principles
• Demonstrated ability to design, develop, implement, deliver and evaluate high-quality, impactful training and learning solutions using instructional design methodologies in both the ILT and vILT environments
• Excellent written and verbal communication skills including group facilitation and presentation skills;
• Excellent interpersonal and relationship building skills, professional self-awareness, and emotional intelligence;
• Highly technology-literate; ability to quickly learn new systems and tools
• Intermediate skill level in computer usage in various applications (MS Office applications survey tools and various vILT platforms)
• Ability to work collegially and constructively with people at all levels across the corporation;
• Ability to think creatively, strategically and systemically, while also attending to details effectively;
• Capacity to create and facilitate staff development opportunities;
• Ability to organize/prioritize work and stay centered and constructive in the midst of rapid change, and manage multiple tasks and projects effectively as a self-directed leader of multiple initiatives;
• Ability to trave up to 25%, as dictated by business needs
• Professional Certification a plus

Resources for Human Development is a comprehensive, nonprofit, social service organization with headquarters in Philadelphia, PA. Founded in 1970, RHD currently oversees and supports more than 160 locally managed human service programs in 14 states, working quietly behind the scenes of many programs you already know.

RHD’s mission is to empower people as they achieve the highest level of independence possible, building better lives for themselves, their families, and their communities. From providing residential services for individuals with mental illness, intellectual and developmental disabilities, chemical addiction, and those who are homeless to job training, assisted transportation, and crisis intervention, RHD provides individualized, quality assistance wherever the need exist.

Our corporate Paid Time Off plan includes 22 vacation days/10 sick days/12 holidays annually, along with other great benefits including an open and flexible work environment in a values-based organization! Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.

"RHD programs in the City of Philadelphia are required to follow the COVID vaccine mandate. The City of Philadelphia has issued an Emergency Regulation Governing the Control and Prevention of COVID-19 Mandating Vaccines for Healthcare Workers and In Higher Education, Healthcare, and Related Settings (“Vaccine Mandate Regulation”), which mandates vaccine for healthcare workers and in higher education, healthcare, and related settings. This mandate became Effective on August 16, 2021 and requires Healthcare Workers and certain workers at Healthcare Institutions to be fully vaccinated by October 15, 2021. Fully vaccinated means it has been two weeks since the final dose of vaccine. The regulation does allow individuals to apply to RHD for an exemption based on a sincerely held religious belief that would prohibit vaccination for COVID-19 or because of medical conditions that preclude administration of one of the available vaccines."