What are the responsibilities and job description for the Maintenance Supervisor. position at ResProp Management?
ResProp Management's mission is to be the most owner-zealous company ever. We’re combining high-autonomy teams with tech-enabled solutions to revolutionize the property management industry. We have over $1 billion of assets, have consistently performed in the top quartile of all real estate private equity companies, and we were twice-named Fortune’s Top 100 Best Places to Work in the U.S.
At ResProp Management you will work with A-level talent to drive superior returns for our investors in a principled way. You will apply cutting-edge technology to our business that charts a new course in residential real estate. Come help us empower people to rise up and live abundantly.
Do you have the Find a Way or Make One (FAWOMO) mindset? If so, apply today!
Review these resources to better understand our culture and mission: About ResProp Management
*Dear applicants, we are a rapidly growing company, acquiring new properties monthly. This job posting is consideration for pending/future acquisitions and takeovers in the Jacksonville, FL Metropolitan area*
What you'll be doing as a Maintenance Supervisor:
- Driving property performance by overseeing all aspects of the service operations to ensure operational goals are achieved
- Ensuring resident satisfaction by completing work orders including: repairing and replacing appliances, plumbing systems, air conditioning, heating, and electrical systems, etc.
- Providing excellent customer service when interacting with residents, guests, and vendors
- Partnering with on-site Managers and providing teammate performance reviews, praise from residents, corrective action needs, etc.
- Assisting regional maintenance director in recruiting and interviewing potential maintenance team members
- Overseeing organization of maintenance shop and property appearance
- Researching and evaluating current and potential products used in the maintenance and upkeep of the property
- Scheduling and supervising all in-house and/or vendor work
- Managing work orders and response times, ensuring completion within established deadlines
- Overseeing all inventory, ordering, and delivery of all necessary supplies and equipment for the maintenance
- Overseeing and managing a safe, healthy and accident-free environment
- Ensuring OSHA (Occupational Safety and Health Act) standards are met at all times
- Overseeing unit turns and renovations within set goal time frames
- Walking units upon move out with leasing team to assess damage and determine what work is necessary to make the apartment rent ready
- Additional duties may apply.
What you must have:
- At least 5 years of general maintenance/general repair experience, 3 years of apartment industry experience required
- Management experience required
- HVAC certification required
- EPA Universal certification required
- Trade skills including but not limited to plumbing, electrical, HVAC, drywall, framing, painting, roofing, cabinetry, pools, appliance, etc.
- Trade Licensing preferred but not required
- Tech savvy; efficiently use computers and basic software programs
- Must have own tool kit
- Must live within 30 minutes of property
- Must have dependable transportation and be able to accommodate a rotating on-call schedule
What we provide:
- Coaching and stretch assignments that will test your limits
- Growth opportunities
- Competitive salary
- Discounted rent at any properties owned by ResProp Management
- Medical, dental, and vision benefits
- 401(k) retirement plan
- Professional and fun work culture