What are the responsibilities and job description for the Warehouse Check In Clerk position at Retail Direct LLC?
About Retail Direct:
Since our founding, Retail Direct LLC has been known for quality services, exceptional efficiency, and the highest level of professionalism. No matter what service you are looking for, we guarantee to not only meet, but exceed your expectations and ensure your full satisfaction.
Using our many years of experience with logistics and last mile delivery, our Leadership team is up for every job. Managing projects with the skill and experience our clients have come to expect. We want our customers to be satisfied with our work, which is why we provide open communication channels throughout the duration of each and all deliveries. We take much pride in keeping the integrity of Retail Direct LLC, being fast and efficient without sacrificing quality.
Job Overview:
This position will proactively address problems and suggest solutions daily. In addition. The ideal warehouse associate will be customer focused, detail oriented, target driven with leadership skills. You should be polite, accurate, knowledgeable, and able to work well within a team environment. At least one year experience in a warehouse or distribution environment. Computer applications using MS office and Excel. Computer applications experience or warehouse operating system desired. Working knowledge of warehouse/mechanical equipment. Must be able to work in varying facility conditions. Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.
Duties and Responsibilities:
Reports to Warehouse manager- Manages various operations and supports functions of the facility.
- Ensures goals are achieved resulting in the efficient and high quality receiving and shipping of store orders.
- Must be capable of moving merchandise (appliances such as stoves, dishwashers, refrigerators) by hand and/or dolly
- Use of warehouse management systems and Microsoft suite.
- Inbound and Outbound check In
- Quality control
- Warehouse 5S practices
- Will be asked to check, verify and audit inventory
- Ensure that weekly and monthly KPIs goals are met as directed.
- Updating WMS real time to reflect order statuses
- Various Shifts for operation
- Communication with clients and customers
- Ability to bend, squat, kneel, walk, and stand for extended periods of time
- Other duties as assigned.
- Communicating contract carrier issues to management
Knowledge and Skill Requirements:
High School Diploma or equivalent.- A combination of education and experience preferred but not required.
- Proficient with computers and Excel, Word, Retail Direct dispatch track.
- Demonstrated ability to calculate figures and amounts such as discounts, and percentages.
- Commitment to excellence and high standards.
- Excellent written and verbal communication skills.
- Ability to prepare reports and business correspondence.
- Ability to understand and follow written and verbal instructions
- Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
- Acute attention to detail
- Ability to work independently and as a member of various teams.
- Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
- Ability to use basic hand tools
- Ability to use instructions to build products
- Ability to effectively communicate with people at all levels and from various backgrounds.
- Bilingual skills a plus.
- Excellent customer service skills
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Physical Demands and Work Environment:
This position operates in a warehouse setting with a fast-paced environment. This role routinely uses standard warehouse & office equipment, including computers, phones, photocopiers, and fax machines. While performing the duties of this job, the individual is regularly required demonstrate accountability and competency in the Skills/Qualifications/Experience listed for this position. Ability to stand for long periods of time and to lift 75 lbs.