Facility Manager/General Manager
Job Posting for Facility Manager/General Manager at Retro Fitness Corporate
Requirements:
- 50+ hours a week
- Manage the club's revenue and expense goals.
- Maintain RetroFitness’s high level of customer service.
- Responsible timely resolutions of all escalated issues.
- Oversee all program revenue and expense goals and implement and support company programs and promotions to help generate new sales leads for optimum new membership growth.
- Hire, train, motivate, direct, coach and evaluate all club employees.
- Maximize member retention by ensuring high levels of customer service, cleanliness, and a variety of innovative and educational programs, continual upgrades and responsiveness to member feedback.
- Ensure that the club meets all RetroFitness’s standards for cleanliness, maintenance, safety, security and physical plant operations as well as business and financial management.
- Maintain current knowledge of key competitors.
- Ensure club participation in local community events.
- Manage Front desk, Child Sitting, and Maintenance Employees to ensure policies and procedures as outlined in the Operations Manual are followed at all times.
- Budgets and Schedules Front Desk, Child Sitting, and Maintenance staff coverage.
- Ensures that all staff are wearing proper attire.
- Manages and controls all gym “Tours” with potential members.
- Monitor the Club prospect system online for potential members.
- Monitor the Club email system and serve as a liaison for the owners.
- Maintain the Club Kiosk system, setting up promo codes, plans and reviewing que.
- Set daily goals for all profit centers, by shift and participates in obtaining the daily goals.
- Manages all aspects of inventory; entering, audits, ordering, reconciling incoming merchandise, etc.
- Serves as a liaison with the owners.
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Salary.com Estimation for Facility Manager/General Manager in Colts Neck, NJ
$119,260 to $158,629
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