Scheduler

Position Purpose Summary:

The Scheduler is responsible for scheduling duties, patient registration, and additional administrative tasks.

This position is part-time working M-F varying hours between 5:15am-4:30pm at the Edina Specialty Surgery Center.

Essential Functions:

• Responsible for all surgery scheduling at the Ambulatory Surgery Center (ASC); schedules accurately and consistently.
• Maintains professional relationships with all physician offices.
• Works in conjunction with Director and ASC Operations Manager on block scheduling and maintains the schedule flow.
• Coordinates with Health Unit Coordinator, Anesthesia, and charge nurses to maintain schedule and case flow.
• Reviews charts prior to surgery and retrieves orders.
• Maintains chart time updates and connects surgery date appointments in the EMR.
• Sends daily schedule availability and verification notices to care coordinators in a timely manner.
• Update insurance information as appropriate and ensure updates are reflected on patient’s chart.
• Notifies patients of time changes if pre-operative patient phone call is complete
• Maintain cancellation log.
• Communicates equipment availability to team weekly.
• Assists in training staff in scheduling as necessary.
• Assists in other departments when necessary.
• Collaborates with other disciplines to maximize patient outcomes and ensure a smooth flow of the surgical experience.
• Accountable for reporting occurrences through the center’s established reporting process related to employee and/or patient/visitor events.
• Participates in acceptable continuing education, fostering career and skill development including meeting departmental continuing education requirements.
• Any and all other duties as assigned

Education and Experience Requirements:

• High School diploma/GED or equivalent
• Medical technology knowledge
• Two years’ experience in medical office setting or related field
• Current certification in basic CPR for Healthcare Professionals (BLS) or completed upon hire.

Essential Requirements:

Ability to:

• Comply with company policies, procedures, practices and business ethics guidelines.
• Complete job required training.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance
• Work in the surgery center during business hours
• Travel independently throughout the surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
• Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
• Communicate and interact in a respectful and professional manner
• Prioritize workload while being flexible to meet the expectations of the daily operations
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
• Understand and execute a variety of instructions
• Effectively operate equipment and communicate on and operate the phone system
• Work independently with minimal supervision
• Travel to other work locations, if required

Performance Expectations – Revo Health’s Core Values:

• Integrity - Do the right thing and take responsibility for what you do and say
• Service - Consistently contribute to deliver an exceptional experience
• Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
• Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
• Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

• Surgery center setting

Notes

• Revo Health is a management services company that partners with multiple healthcare groups to deliver exceptional patient care. This position will be employed through Revo Health, working closely with Infinite Health Collaborative(i-Health) and its operating divisions.
• Revo Health is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
• This position description will be reviewed periodically as duties and responsibilities change. Essential and Additional Job Functions are subject to modification.

To remain compliant with CMS regulations, all ASC employees are to be fully vaccinated for COVID-19 unless they have a company approved medical or sincerely held religious belief exemption on file. Effective February 28, 2022, new employees will be required to have completed their full COVID-19 vaccine series prior to starting employment and submit proof of vaccination.