Blended Case Manager

We are hiring for: Blended Case Manager Location: East Stroudsburg, PA Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Pay rate: $18.00/hr $2,000 stay BONUS for full time employees! Bonus is for full time employees and paid out according to training schedule. $400 after 90-day probation $800 after 6 months of employment $800 after 1 year of employment Job Responsibilities: Assisting consumers in gaining access to public and private resources/services, such as medical, vocational, educational, employment or other community resources as specified in the consumer's service plan. Communicate with consumer on a weekly basis to determine progress and revise the service plan as necessary. Assist consumers with resolution of problems and/or concerns. Develop and enhance consumer network of social supports with their families in the community, neighborhood, school and workplace settings. Observe and respond to significant changes in consumer mental and physical health and communicate changes to the consumer's treatment team. Collaborate with county Office of Mental Health personnel and other service providers involved in the consumer's treatment to assess consumer needs and provide the most appropriate services. Provide 24 hours a day, 7 days per week on-call crisis services on a rotational basis. Maintain case records and complete appropriate documentation, letters, assessments and summaries as needed or designated by established policies and procedures. 75% of the work hours are out of the office in the community providing support. This position offers participation in a bonus system based on performance. Primary Hours: Full Time - 40 hours weekly – Hours vary – Flexible schedule Job Requirements: Bachelor’s degree in human services related field - sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling or education OR Associates Degree with 12 College Credits relevant to position (Human Services, Psychology, Sociology) and two (2) years’ experience in the mental health/human service field. AND Excellent communication skills, writing skills and time management skills Ability to establish and maintain effective working relationships with consumers, families and staff from a variety of cultures and social backgrounds. Valid Pennsylvania Driver’s License with a clean driving record Ability to pass required background clearances and screenings. Required Competencies: Ability to Access Community Resources- Assisting consumers in gaining access to public and private resources/services, such as medical, vocational, educational, employment or other community resources as specified in the consumer's service plan. Excellent Verbal and Written Communication Skills- Communicate with consumer on a weekly basis to determine progress and revise the service plan as necessary. Problem Solving Skills- Assist consumers with resolution of problems and/or concerns. Interpersonal Skills- Develop and enhance consumer network of social supports with their families in the community, neighborhood, school and workplace settings. Cognizance- Observe and respond to significant changes in consumer mental and physical health and communicate changes to the consumer's treatment team. Team Player-Collaborate with county Office of Mental Health/Intellectual Disability personnel and other service providers involved in the consumer's treatment to assess consumer needs and provide the most appropriate services. Flexibility- Provide 24 hour a day, 7 day per week on-call crisis services on a rotational basis. Time Management Skills- Maintain case records and complete appropriate documentation, letters, assessments and summaries as needed or designated by established policies and procedures. Following Policies and Procedures- Understands and follows company policies; encourages others to follow work rules; calls attention to actions that may violate policies and procedures. Meeting Basic Work Expectations-Complies with basic job requirements and tasks; arrives at work on time as scheduled; proactively informs others when he/she encounters problems that may limit his/her ability to meet expectations. Essential Job- Related Responsibilities: Service Plan Development- Develops service plans, treatment plans and individual crisis plans based on the client’s strengths and needs. Gains an understanding of the client’s relevant personal, familial, social, vocational, and cultural data. Adherence to charting requirements-Prepares and completes all necessary documentation, including assessments, new consumer admissions, medication records, progress notes, incident reports, service, treatment and crisis plans and miscellaneous paperwork/reports within required timeframes as requested. Benefit Acquisition and Maintenance- Assists the client in gaining funding authorization for needed services and entitlements. Participates in agency investigations. Performs other related duties as assigned. Growth Horizons and Salisbury Behavioral Health are now a part of RHA Health Services. RHA is excited to be able to continue providing the same high-quality behavioral health and IDD services that Salisbury Behavioral Health and Growth Horizons have provided in their communities in Pennsylvania. #SBH We offer the following benefits to employees: Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, and Tennessee. Growth Horizons and Salisbury Behavioral Health are now a part of RHA Health Services. If you are ready to make a difference in the lives of people we serve and support apply to join the team today. Candidate Account Help - Forget Login? Learn more about working at RHA Health Services RHA Health Services provides a broad range of person-centered, integrated, and high-quality supports and services. RHA focuses on children and adults living with mental health and substance abuse challenges, as well as those living with intellectual & developmental disabilities. The people we serve and support in North Carolina, Tennessee and Georgia are at the very center of everything we do. Founded in 1989, RHA began as a small collection of group homes in North Carolina developed to offer support to people with intellectual and developmental disabilities. Over the years, RHA Health Services has expanded to include supported living, vocational and day programs, periodic respite, personal care services, targeted case management, residential ICF/IDD for infants and children up to age 15 who have acute or chronic health problems requiring 24/7 therapeutic intervention and skilled nursing care, and much more. In 2006, RHA began offering behavioral health services and is now the leading provider of high-quality supports and services for people with all kinds of behavioral health needs, serving over 80,000 people annually. By meeting the behavioral health needs of our consumers, we can greatly reduce or eliminate the fragmentation of services that leaves some individuals without total, holistic, truly person-centered care. RHA is a growing company, with the goal of growing operations in our current communities, as well as the greater Mid-Atlantic and Southeastern United States. RHA has an organizational commitment to the dignity, independence, and equitable treatment of people, as well as their full inclusion into the communities around them. We provide a holistic, person-centered approach to care guided by a system of values that puts the needs of the people we support at the center of every decision.