What are the responsibilities and job description for the BDR, Team Lead position at Rhapsody?
About Us
Healthcare is innovating and you can be a part of it. Getting data from one provider to another, or from a provider to a health insurance company, is harder than it should be. Our mission is to change this – to accelerate innovation by easing the data access burden. Imagine developing solutions that accelerate digital transformation. This is what we do at Rhapsody. By providing data exchange and data quality solutions that enable information - such as patient visit details, lab results, and billing balances– to move seamlessly from one system to another. Whether building an application or using one, every piece of the health ecosystem needs Rhapsody as a foundation.
Most people will not ever see our products (that's how infrastructure works) and services during a medical visit. Our solutions run behind the scenes, and you can think of them as the central nervous system helping to move data to accelerate innovation and improve outcomes. If using your knowledge to help solve this important problem sounds rewarding, apply today at rhapsody.health.
What we have to offer you:
- Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)
- 401k with a generous company match
- Unlimited PTO, sick time & volunteer days
- An innovative, inclusive, and fun work environment
- Continuous learning and development opportunities
Strong preference for candidates willing and able to commute on a recurring basis (weekly-to-monthly) to the local Rhapsody office in Boston, MA or Frisco, TX.
Position Summary:
As the BDR Team Leader at Rhapsody, you will be responsible for managing and mentoring a team of Business Development Representatives. Your primary goal will be to drive sales growth by leading your team in identifying, qualifying, and nurturing leads through targeted outreach strategies. This role requires a passionate, results-driven individual who can inspire and motivate a team of high-performing BDRs in a dynamic, fast-paced environment.
Job Responsibilities:
- Manage and mentor a team of Business Development Representatives, providing guidance, coaching, and support to achieve sales targets.
- Develop and implement outreach strategies to identify and engage potential customers through cold calling, email, social media, and other channels.
- Monitor and analyze team performance metrics, and provide ongoing feedback to drive continuous improvement and success.
- Collaborate with marketing and sales teams to develop targeted messaging and campaigns for lead generation and nurturing.
- Ensure the consistent use of CRM systems (e.g., Salesforce) and other sales tools to track and manage leads, opportunities, and sales activities.
- Conduct regular team meetings and one-on-one sessions to review progress, discuss challenges, and share best practices.
- Assist in recruiting, hiring, and onboarding new BDRs as needed to expand the team.
- Stay up-to-date on industry trends, competitive landscape, and customer needs to adapt outreach strategies and optimize results.
- Identify relevant contacts in target accounts and use ABM strategies to prospect and identify new contacts.
Job Requirements:
- Bachelor's degree in Business, Marketing, Communications, or a related field.
- 3-5 years of experience in sales, business development, or a related field, with at least 2 years in a leadership or management role.
- Proven track record of success in lead generation, cold calling, and sales outreach.
- Strong leadership and coaching skills, with the ability to motivate and develop a team of high-performing BDRs.
- Excellent communication and interpersonal skills, with the ability to engage effectively with prospects and collaborate with cross-functional teams.
- Proficiency in CRM systems (e.g., Salesforce) and sales automation tools (e.g., Outreach, SalesLoft).
- Analytical mindset with the ability to analyze sales metrics and optimize outreach strategies based on data-driven insights.
- Adaptability and flexibility in a fast-paced, rapidly evolving environment.
- Passion for healthcare technology and improving patient outcomes.
Rhapsody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
