Warehouse Worker

Rhodes International, Inc.
Job Description

Job Title: WI Warehouse Worker

Department: WI Warehouse
Reports To: Warehouse Supervisor
FLSA Status: Non-Exempt

Revised By: Katie Dockstader and Theresa Dew
Prepared Date: 04/05/2012; Revised: 7/6/2022

Approved By: Erik Lehnardt
Approved Date: August 25, 2022

Summary

The WI Warehouse Worker is responsible for operating a forklift or other
material handling equipment to receive, store, and distribute product,
materials, and equipment within the Facility. The WI Warehouse Worker is

accountable and responsible for the safe and efficient operation of equipment;
Assembles orders to guarantee outbound orders are accurate; Maintains

accurate records for all orders and ensures proper product rotation.

Key Performance Indicators

An Employee in this position will know that they are performing their job well

when they accomplish these objectives.

• Strives to have an outward mindset and recognizes needs and offers

support to the Rhodes team.

• Achieves proficiency in the essential duties and responsibilities as

defined below.

Essential Duties and Responsibilities

Essential duties and responsibilities are listed below. Other duties may be

assigned.

Order Assembling Duties

• Reads the production schedule, customer order, work order, shipping

order, or requisition to determine items to be moved, gathered, or
distributed.

• Organizes order assembling area to ensure proper and efficient product

selection.

WI Warehouse Worker

• Weighs or counts items for distribution within plant to ensure

conformance to Company standards.

• Fills requisitions, work orders, or requests for materials, tools, or other

stock items and distributes items to production Team Members or

production line.

• Verifies the bin location, product information, and quantities of order;

Pulls customer orders from stock; Assembles orders on pallets according

to pallet dimensions; Examines pallets and product for damages or
defects; Marks products with identifying information; Secures pallet for
transportation.

• Transports materials or products from loading docks or production areas

to storage or other designated areas in a safe manner.

Loading/Unloading Duties

• Unloads inbound shipments according to Company quality and receiving

procedures; Ensures there is enough space in storage containers to
receive bulk ingredients; Transports product in a safe manner to the

correct storage location; Sorts and places materials or items on racks,
shelves, or in bins according to predetermined sequence such as date,
size, type, or product code.

• Sorts and stores perishable goods in refrigerated rooms.
  

• Loads outbound shipments according to the load plan and load

requirements of the vehicle/trailer.

• Reviews all order sheets before loading for any special instructions or

changes; loads pallets in the correct stop sequence.

• Ensures all inbound and outbound shipments are accurate and free of

damage; Reports all quality variances to the WI Warehouse Supervisor.

Record Keeping

• Records and enters the amount of materials or items received or

distributed into the Warehouse Management System.

• Prints the Bill of Lading for each order; Organizes BOLs according to stop

sequence; Attaches seals to BOLs and gives a copy to the Truck Driver.

WI Warehouse Worker

Inventory Duties

• Keeps appropriate records and reports to guarantee that tight inventory

controls are maintained; Ensures proper stock rotation.

Equipment Operation and Maintenance

• Always performs an equipment inspection before operating any

equipment.

• Inspects equipment at the end of each shift for damage or defects;

performs minor maintenance as necessary.

• Always operate equipment in a safe and efficient manner following

prescribed work methods.

• Charges equipment daily or as needed.

Quality and Safety

• Works in a safe and productive manner; Abides by all processes of the

Job Safety Analysis (JSA); Stays aware of surroundings and watches out
for coworkers; Complies with OSHA and MSDS standards.

hazards.

Warehouse Supervisor or Safety Manager, or Production Team Lead of all
potential risks immediately; Maintains good housekeeping throughout
the facility.

caps, eye protection, hearing protection, gloves, and safety-toe protective

footwear as required by industry safety standards or as deemed
necessary by the Company safety policy and procedure.

General Warehouse Duties

• Informs all drivers of pertinent information that pertains to Rhodes

shipping procedures.

WI Warehouse Worker

• Prepares crates, boxes, or similar parcels for shipping.
  

• Notifies the WI Warehouse Supervisor or Production Team Lead of all

accidents involving product or equipment immediately.

• May be asked to drive the yard spotter truck to move drop trailers in and

out of the dock doors.

• Assigned to or assists in other departments or areas of the plant when

warehouse activities are slow and/or complete.

• Communicates any important information to the WI Warehouse

Supervisor, Production Team Leads, and oncoming Warehouse Workers.

• Is consistently on time and at work onsite at the Rhodes’

production/warehouse facility (unless other arrangements, such as an

approved offsite job training, etc. are made); Is attentive to work duties
while at work; Ensures work responsibilities are covered when absent.

• Required to work overtime when requested to do so. Overtime may be

required when needed to finish loading or unloading trucks, to cover for
other employees absent from work, to meet customer expectations, etc.

Advanced notice will be provided when possible. The Company cannot
guarantee that any overtime will be available.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each

essential duty satisfactorily. The requirements listed below are representative
of the knowledge, skill, and/or ability required. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential

functions.

Education and/or Experience: A high school diploma or general education
degree (GED) preferred; minimum of two (2) months experience driving a
forklift preferred; and at least one (1) year working in a warehouse preferred; or

combination of education and experience.

WI Warehouse Worker

Certificates and Licenses:

• Has been trained and is proficient or is willing to train and become

proficient in Continuous Improvement initiatives.

training course and exam and re-certify every three (3) years.

Language Skills: Ability to speak and understand English in a manner that is
sufficient for effective communication with Supervisors, Team Leads, and co-

workers based on the assumption that such individuals can only speak and
understand English. Ability to read and interpret documents such as safety
rules, operating and maintenance instructions, and procedure manuals. Ability

to write routine reports and correspondence; Ability to complete forms.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of
measure, using whole numbers, common fractions, and decimals. Ability to
compute rate, ratio, and percent.

Reasoning Ability: Ability to apply common sense understanding to carry out
instructions furnished in written, oral, or diagram form. Ability to deal with

problems involving several abstract and concrete variables.

Computer Skills: To perform this job successfully, an individual needs to be
able to use basic computer equipment and software applications. Must have
the ability to record and retrieve data on computer tablets throughout the

warehouse. Must be comfortable operating touch screens on various
equipment. Should have knowledge of Microsoft Office and Teams, Internet
software, and Inventory software.

Other Skills and Abilities:

initiatives such as maintaining an Outward Mindset as taught through

Arbinger principles.

Physical Demands

The physical demands described here are representative of those that must be
met by an Employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

WI Warehouse Worker

While performing the duties of this job, the Employee is regularly required to
stand; walk; use hands to finger, handle, or feel; and talk or hear. The

Employee is occasionally required to sit; reach with hands and arms; climb or
balance and stoop, kneel, or crouch.

The Employee must frequently lift and/or move up to 50 pounds and
occasionally lift and/or move up to 100 pounds. Specific vision abilities
required by this job include close vision, distance vision, color vision,

peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of

those an Employee encounters while performing the essential functions of this
job. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

While performing the duties of this job, the Employee is regularly exposed to
fumes or airborne particles. Must be able to work around flour dust. The

Employee is exposed to extreme cold temperatures throughout the shift
working in and out of the freezer storage area. The Employee is occasionally

exposed to extreme heat, wet and/or humid conditions; moving mechanical
parts; high, precarious places; chemicals; outside weather conditions; and
vibration. The noise level in the work environment is usually moderate.

Competencies

To perform the job successfully, an individual should demonstrate the following
competencies:

Intellectual Competencies

• Analytical – Collects and researches data; Uses intuition and experience

to complement data.

• Problem Solving - Identifies and resolves problems in a timely manner;

Gathers and analyzes information skillfully; Assists in developing
alternative solutions; Works well in group problem solving situations;

Uses reason even when dealing with emotional topics.

• Technical Skills - Assesses own strengths and weaknesses; Pursues

training and development opportunities; Strives to continuously build

knowledge and skills; Shares expertise with others.

WI Warehouse Worker

Interpersonal Competencies

• Interpersonal Skills – Displays a cooperative spirit; Focuses on solving

conflict, not blaming; Maintains confidentiality; Listens to others without

interrupting; Asks for others’ ideas and demonstrates consideration of
others as important Team Members; Keeps emotions under control;

Remains open to others' ideas and tries new things; Maintains an
outward mindset.

• Oral Communication - Speaks clearly and persuasively in positive or

negative situations; Listens and gets clarification; Responds well to

questions; Participates in meetings.

• Teamwork - Balances team and individual responsibilities; Exhibits

objectivity and openness to others' views; Gives and welcomes feedback;
Contributes to building a positive Team spirit; Offers solutions to Team

problems, not complaints; Puts success of Team above own interests;
Able to build morale and group commitments to goals and objectives;

Supports everyone's efforts to succeed.

• Written Communication – Writes clearly and informatively; Presents

numerical data effectively; Able to read and interpret written information.

Organizational Competencies

• Business Insight –Understands business implications of decisions;

Displays orientation to profitability.

• Cost Consciousness – Offers suggestions for cost saving measures;

Conserves organizational resources.

• Diversity – Demonstrates knowledge of EEO policy; Shows respect and

sensitivity for cultural differences; Respects diversity; Promotes a
harassment-free environment.

• Ethics - Works ethically and with integrity; Treats others with respect;

Inspires the trust of others; Upholds organizational values.

• Leadership - Exhibits confidence in self and others; Inspires and

motivates others to perform well; Accepts feedback from others.

• Organizational Support - Follows policies and procedures; Completes

administrative tasks, when applicable, correctly and on time; Supports
organization's goals and values.

WI Warehouse Worker

• Quality Management - Looks for ways to improve and promote quality;

Demonstrates accuracy and thoroughness; Strives to improve efficiency.

Self-Management Competencies

• Adaptability - Adapts to changes in the work environment; Manages

competing demands; Changes approach or method to best fit the
situation; Able to deal with frequent change, delays, or unexpected

events.

• Attendance/Punctuality - Is consistently at work and on time; Is

attentive to work duties while at work; Ensures work responsibilities are
covered when absent; Arrive at meetings and appointments on time.

• Dependability - Follows instructions, responds to Management direction;

Takes responsibility for own actions; Keeps commitments; Completes
tasks correctly and on time or notifies appropriate person with an

alternative plan; Commits to long hours of work when necessary to reach
goals.

• Initiative – Volunteers readily; Undertakes self-development activities;

Seeks increased responsibilities; Looks for and takes advantage of

opportunities; Asks for and offers help when needed.

• Innovation - Meets challenges with resourcefulness; Generates

suggestions for improving work.

• Judgment - Displays willingness to make decisions; Exhibits sound and

accurate judgment; Supports and explains reasoning for decisions;

Includes appropriate people in decision-making process; Makes timely
decisions.

• Motivation - Sets and achieves challenging goals; Demonstrates

persistence and overcomes obstacles; Measures self against standard of
excellence.

• Planning/Organizing - Prioritizes and plans work activities; Uses time

efficiently; Plans for additional resources.

• Professionalism - Approaches others in a tactful manner; Reacts well

under pressure; Treats others with respect and consideration regardless
of their status or position.

• Quality – Must be detail oriented; Demonstrates accuracy and

thoroughness; Looks for ways to improve and promote quality; Applies

WI Warehouse Worker

feedback to improve performance; Monitors own work to ensure quality;
Strives to improve personal performance.

• Quantity - Meets productivity standards; Completes work in a timely

manner; Must be able to multi-task; Works efficiently; Strives to increase
productivity.

• Safety and Security - Observes safety and security procedures; Reports

potentially unsafe conditions; Uses equipment and materials properly.

Certification

Employee Signature:

Printed Name: Date:

I certify that I have read and understand the responsibilities assigned to this
position.

Supervisor’s Signature:

Printed Name: Date:

I certify that this job description is an accurate description of the

responsibilities assigned to the position.

The above statements are intended to describe the general nature and level of
work being performed by the incumbent(s) of this job. They are not intended to

be an exhaustive list of all responsibilities and activities required of the
position.