Booker

Ricart Automotive is the nation’s largest single-point auto mall, with over 67 acres and outstanding employees who are passionate about their contribution to the development and growth of our company. We are driven, we are trusted, we are sharp, we are welcoming and we are ONE team! We offer our customers a one-stop shopping experience with seven new car brands, a nation-leading pre-owned showroom, an industry-leading consumer-friendly parts and service department, and the oldest Harley Davidson dealership in the country. We are a third-generation family-owned business that takes pride in providing an outstanding experience to all of our family of employees and customers. Thank you for being a part of the Ricart family!

What You Will Be Doing - Job Duties and Responsibilities:

• Prepare completed service department repair orders for customers
• Review all aspects of each repair order: write up quality, technician story, warranty eligibility, responsible payor, and correct billing.
• Complete a valid and manufacturer compliant document; determining what was done, who is paying for the repair, and how much is the flat rate technician being paid.
• You will be a part of a team of dedicated employees doing their best to ensure correct pay to the technician, proper accounting for the department, and quick service for the customer.

Other Responsibilities:

• Process all warranty service claims for Ford/R2B/Imports
• Ensure warranty service claims are paid.
• Check each warranty claim and ensure it is correct, and the claim amount is covered before service advisors close claims.
• Post daily payments/statements from Ford for warranty claims.
• Aid in small amounts of accounting work surrounding warranty claims.

What We Need From You - Job Requirements:

• Must have and maintain a valid driver’s license with less than 6 points to remain insurable and able to drive on company property
• High school education or equivalent
• Require a flexible schedule and weekend availability
• Automotive Experience Required
• Accounting and/or parts knowledge experience preferred
• Customer service excellence.
• Attention to detail.