What are the responsibilities and job description for the Full Time Receptionist position at Rice Insurance?
Description
Do you want to be a part of the Rice Insurance Welcoming Committee? Come join us as a Front Desk Receptionist! This position is high customer contact and responsible for delivering an exceptional experience to customers and co-workers alike. You will be responsible for answering phones, greeting customers face-to-face, and assisting directly or directing customers to the individual who can assist.
Full Time Employee Benefits
- 401K with matching 3% company contribution
- Bonus reward programs
- Medical, Dental, Vision, Life Insurance, Short Term Disability, Long Term Disability, Long Term Care, and optional ancillary benefits
- 80 hours vacation
- Bonus reward programs
- 1-hour Health Time for every 30 hours worked
- 10.5 paid holidays annually
- 1-hour lunch, break time, and last Friday of the month one hour early closing
- Personal development, coaching, education, training, and mentorship
- Innovative, supportive, and collaborative work environment
Major Responsibilities
- Provide excellent customer service to both external and internal customers
- Answer phones, greet customers, and assist or direct as needed to ensure customers are served in a friendly and prompt manner
- Assist clients with printing Auto ID cards, accepting and processing payments
- Assist with with mail processing and sorting daily mail
- Provide administrative support on assigned tasks and projects
- Follow established agency procedures and guidelines and adhere to the employee manual
Requirements
- Requires a High school diploma or equivalent
- Prefer 6-months experience in office setting with switchboard experience
- Working knowledge of Microsoft Office Suite
- Able to work in fast paced environment and remain calm and professional
- Demonstrate excellent communication skills, listening, written and verbal
- Demonstrate excellent customer service skills
- Cash handling experience
- Creative, adaptable, and self-motivated
- Strong technical skills
- Maintain confidentiality of information
Salary : $17 - $19
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