What are the responsibilities and job description for the SOS Analyst position at Riggs Cat?
Description
The SOS Analyst is responsible for accurately processing fluid samples and communicating results to appropriate dealer personnel and customers.
WHAT YOU'LL DO
- Manage the daily oil lab operation
- Maintain accurate records and generate reports as required
- Manage the fluid sample process and follow established lab operating and safety procedures
- Maintain oil lab inventory with adequate levels of supplies as not to disrupt daily operations
- Communicate sample results to appropriate personnel in a timely manner
- Coordinate and manage the SOS tracking process for CVA machines
- Work closely with the Digital Services Group to achieve Caterpillar and Riggs goals and metrics
- Generate SOS Reporting to disperse to team
Requirements
WHAT YOU'LL NEED
High school diploma or GED with work history in the heavy equipment or automotive industry preferred
- Individual must be detail oriented, accurate, well organized and able to work effectively independently
- Ability to learn and use lab instrumentation and interpret results of the data from these instruments
- Demonstrate the ability to learn and master various software systems that are key tools to perform duties
- This position requires a pro-active, problem-solving individual who is able to manage a varied workload with constantly changing priorities.
- Must have excellent listening, verbal and written communication skills.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Knowledge of MS Office and operate a Windows based computer. – this person will be using Excel, Word, Outlook, and PowerPoint frequently
- Must be able to meet expectations of the position with minimal guidance or supervision.
IMPORTANT INFORMATION
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision and distance vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting up to 25 pounds, bending, standing, and walking are all considered essential functions.
The noise level in the work environment is usually quiet.
The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.
EEO/AA
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
