Home Care Scheduling Coordinator

Are you good at solving puzzles, “matchmaking”, and top-notch customer service?

Then Right at Home in Athens, GA wants you as our full-time Homecare Scheduling Coordinator! This role is an integral part in maintaining the client and caregiver relationship for our home care agency. Successful candidates will be passionate, dedicated, and resourceful when placing the Right People in the client’s home to provide the Right Care when our clients need it. If you are interested in a leadership role with a national home care organization with a family like culture that values their staff as much as their clients, read below to learn more and apply today!

Here's Why Scheduling Coordinators Like Working at Right at Home:

• Competitive Compensation
• Medical, Dental, Vision and Life Insurance Plans
• 401(k) Retirement plans
• Paid time off
• Employee Discount Programs
• Bonuses for employee referrals
• Paid training and professional development opportunities
• Weekly Pay
• Daily opportunity to make a real difference in the lives of others

ESSENTIAL DUTIES AND RESPONSIBILITES

• Answers telephone, takes inquiries or messages in an upbeat, professional manner.
• Schedules and coordinates day-to-day activities of caregivers.
• Communicates continually with associates and clients to evaluate service.
• Serves as liaison between associates and Branch Director.
• Responds promptly and courteously to all clients’ calls.
• Receives referrals and inquiries on the programs of the company.
• Assists with sales, marketing, and public relations efforts.
• Ability to problem solve and make decisions and multi-task in a fast paced environment.
• Performs payroll duties including verifying time sheets, updating telephony records, and computer input for payroll processing.
• Maintains documentation of associate work record in WellSky Personal Care for all homecare associates.
• Performs on-call coordinator duties as needed.
• Ability to relate to clients and care staff in a way that is sensitive to the unique needs of the individual.
• Other general office and clerical functions.

EDUCATION / SKILLS / ABILITIES / AVAILABILITY

• High School graduate or equivalent with two years of business experience.
• Basic office and computer skills and organizational abilities.
• Excellent interpersonal relations abilities. Excellent telephone skills.
• Knowledge of common medical terminology.
• Able to work independently, demonstrating sound judgment.
• Read, write, speak, and understand English as needed for the job.
• Be available as required for on-call duty outside of normal office hours.

WORKING ENVIRONMENT

• Works primarily out of the local office.

Right at Home, a RiseMark Holdings, LLC Company, is an equal opportunity employer that celebrates, supports and promotes diversity and inclusion. We will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity, or any other legally protected basis, in accordance with applicable law.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Long term care

Medical specialties:

• Geriatrics
• Home Health
• Hospice & Palliative Medicine

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Experience:

• Customer service: 2 years (Preferred)
• Home care: 2 years (Preferred)
• Microsoft Office: 2 years (Preferred)

Work Location: In person

Salary : $19 - $22